Welfare and Engagement Officer
To provide support to a designated area of the workforce by being a local contact for delivering critical incident debriefings, resolving welfare issues whilst gathering intelligence about welfare and wellbeing issues. To support delivery of the Force Wellbeing Strategy & promotions and to work alongside the wider HR team to deliver engagement plans.
You will be required to demonstrate in your application the minimum requirement for the role:
- Experience and understanding of traumatic situations and their potential impact on individuals;
- The ability to build a rapport and engage with individuals and teams at all levels;
- Able to demonstrate openness and empathy in dealing with people;
- Excellent communication skills;
- An Understanding of mental health and wellbeing issues and the factors that contribute to these;
- Understanding the application of confidentiality;
- Experience of delivering training, briefings and awareness sessions to a variety of different people and groups;
- Excellent organisational skills with the ability to manage a busy workload and prioritise effectively;
- Ability to work on own initiative and as part of a team;
- Good record keeping skills and attention to detail;
- Be willing to successfully complete the North Wales Police training in Critical Incident ESTIP Debrief Model;
- Good IT skills, including evidence of use of Microsoft Office programs;
- Full driving licence and ability to travel within the Force area.
Please familiarise yourself with the Post Profile and the Recruitment Guide before you apply as this has information to help you with your application.
