Salary: £45,050.98

Contract: Permanent

Location: Can be based at Birmingham, or Leeds.

Type of Working Arrangement: Blended approach of home and office-working is available

Hours: This is full-time role (37 hours per week)

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.

Join British Transport Police as a Vulnerability Manager.

An exciting opportunity has arisen for a Vulnerability Manager to join the Public Protection team based in Leeds or Birmingham. As a Vulnerability Manager, you will play a critical leadership role within the Public Protection function, overseeing the delivery of safeguarding and vulnerability services across British Transport Police. You will lead and develop Vulnerability Unit teams, ensuring the organisation fulfils its statutory responsibilities in relation to child safeguarding, adults at risk, domestic abuse, mental health, and suicide prevention.

As a subject matter you will influence safeguarding practice at both an operational and strategic level. You will providing guidance to officers, staff and partner agencies while driving continuous improvement, quality assurance and organisational learning. Through effective leadership, partnership working and professional expertise, you will help ensure vulnerable people receive the right support, at the right time, whilst managing organisational risk and driving excellence in public protection.

Key Responsibilities:

Lead, motivate and manage a team of Vulnerability Unit staff, ensuring effective service delivery, staff wellbeing, professional development and performance management.

Ensure the organisation meets its statutory safeguarding obligations by overseeing the assessment, review and management of vulnerability reports and referrals.

Provide expert advice and decision-making support to operational policing teams, investigators and senior leaders on safeguarding matters involving children, adults at risk, domestic abuse, mental health and suicide prevention.

Oversee the prioritisation and quality assurance of public protection submissions, ensuring risks are identified, assessed and managed appropriately.

Develop safeguarding strategies, processes and interventions to improve outcomes for vulnerable people and manage organisational risk.

Promote organisational learning arising from reviews, audits, Serious Case Reviews, Coroner's investigations and other internal or external scrutiny processes.

Design and deliver training, guidance and awareness initiatives to improve safeguarding knowledge and capability across the force.

Build and maintain effective relationships with key partners including local authorities, health services, Home Office police forces, third sector organisations and rail industry stakeholders.

Represent BTP at multi-agency meetings, safeguarding forums, case conferences and disclosure panels.

Maintain oversight of legislative, policy and best practice developments, ensuring relevant changes are communicated and embedded across the organisation.

Support innovation, cultural change and the continuous development of safeguarding services and future workforce capability.

Essential Skills and Experience:

To be successful in this role, you will have:

Experience working within the field of safeguarding, public protection or vulnerability.

Proven experience managing and developing professional teams.

Experience working effectively within multi-agency safeguarding environments.

Experience handling complex and sensitive information whilst making sound, evidence-based decisions under pressure.

Strong leadership skills with the ability to motivate, support and develop teams dealing with complex and often distressing safeguarding cases.

Excellent decision-making and professional judgement.

Ability to confidently challenge and influence others in a constructive manner.

Good analytical skills, with the ability to interpret data and identify trends, risks and opportunities for improvement.

Excellent verbal and written communication skills, including the ability to present complex information to a wide range of audiences.

Ability to build credibility and represent the organisation at senior and multi-agency meetings.

Strong organisational skills, capable of managing competing priorities and operational demands.

Essential Knowledge and Qualifications

Educated to A-Level standard (or equivalent) with experience in a public protection-related field.

Leadership and management qualification, or willingness to work towards one.

Knowledge of safeguarding legislation and public protection frameworks across England, Wales and Scotland.

Understanding of data protection legislation and information-sharing principles.

Knowledge of Freedom of Information principles and requirements.

Desirable Experience and Knowledge

Qualification in a related profession such as policing, social work, healthcare or education.

Experience influencing policy, practice and service improvement within a public service environment.

Knowledge of police information systems such as PNC, PND, CHS or SID.

Understanding of social care services and safeguarding pathways.

Knowledge of national voluntary and third-sector organisations supporting vulnerable adults and children.

For further information regarding the role please see the attached job description.

What we offer:

28 days annual leave plus bank holidays, increasing to 30 days after 5 years.

Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.

Bespoke benefits platform and Blue Light Card access.

Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.

Interest-free annual rail season ticket loan after 6 months.

Access to the Transport Benevolent Fund for health, welfare, and financial support.

Development opportunities, including fully funded apprenticeships.

Excellent Pension scheme:  We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London. This group personal pension plan is available to all police staff and is a defined contribution scheme. It provides the flexibility to vary your pension contributions from 4.4% to 12% of your salary. For more information, visit the Royal London dedicated pension page or email us at Pension-Queries@btp.police.uk. Note: If you are an existing member of Police Staff in the RPS, your pension will not be affected.

Additional Information:

Further information about this vacancy can be found in the attached job description.

How to Apply:

Applications will be via an up-to-date CV and online application form, as part of this application please outline how your skills and experience demonstrate your suitability for the role.

Completed applications must be submitted by 11.59pm, 15th November.

Vetting: Successful applicants will be required to pass Management Vetting (5 years minimum UK residency required), including a full background and financial disclosure. For more information and Top Tips, please see attached document. 

Medical: We’ll ask for relevant health and medical history details to support employee wellbeing.

References: We'll ask for references to cover the past 5 years.

Notice Period - This role is subject to one month.

Inclusion & Diversity: 

We are committed to building a workforce where everyone feels they belong. 

We welcome applications from people of all backgrounds, identities and lived experiences. Diversity strengthens our teams, improves our services and helps us better represent and support the communities we serve. 

We are proud to be an inclusive employer and strive to create a workplace that is fair, respectful and accessible to all. We actively work to challenge discrimination, remove barriers and ensure equity throughout our recruitment and employment practices. 

If you need any reasonable adjustments during the recruitment or selection process, please let us know - we are happy to support you. Your talent, your potential, and your unique perspective matter here. 

For more information on Inclusion or the Disability Confident Scheme, please click the links Inclusion & Diversity Disability Confident Scheme

Join Us:
Ready to take the next step in your career? At BTP, you’ll have the opportunity to grow, make a real impact, and be part of something extraordinary.

Find out why BTP could be the perfect fit for you - About Us - British Transport Police

Curious about what life at BTP is really like? Hear directly from our people and discover what makes working here so rewarding. Explore real stories on our blog: Our Stories - British Transport Police

For further information, please contact our Resourcing Team -RecruitmentTeam@btp.police.uk.

AI can be a useful tool to spark ideas or help you organise your thoughts, but when it comes to your application, we want to hear from you, not an algorithm. What truly stands out to us are genuine stories, personal insights and the experiences that have shaped who you are. Authenticity matters - it helps us understand your motivations, your strengths and how you’ll contribute to our team. So, use AI if it helps you get started, but let your own voice lead the way.

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