Vetting Business Development Manager
Permanent
Full time
Stratford-upon-Avon
£50,949.00 - £57,186.00
Those on the redeployment register will be given prior consideration.
The main purpose of the role is to lead the development and modernisation of the Police National Vetting Service by driving organisational change, embedding continuous improvement and developing business growth.
To oversee vetting performance improvement, implement service transformation, and ensure a high performing, compliant, customer focused national vetting service aligned to the Vetting Strategic Delivery Plan.
To be accountable for delivery to the Force Vetting Board and senior leaders on change outcomes, strategic development and performance information and business intelligence.
Main Responsibilities:
- Lead the full lifecycle of service development and change projects, applying structured project and programme management methodologies (including PRINCE2/MSP where appropriate). Oversee change initiatives impacting systems, processes, service delivery and customer experience. Ensure that the implications of new initiatives on vetting demand, performance and resources are fully assessed, understood, and clearly communicated. Post implementation of change, lead on monitoring and continuous improvement to support benefits realisation and improve productivity and efficiency.
- Lead and embed a continuous improvement culture across the vetting function by applying recognised CI methodologies and analytical tools to drive process reviews and organisational design activities to enhance efficiency, effectiveness and consistency of national vetting services. Influence senior stakeholders and practitioners to secure commitment and successful adoption of new processes, systems and practices. Conduct both demand analysis and forecasting to inform change planning and resource decision-making.
- Lead the design, implementation and delivery of the Vetting Business Development Strategy by identifying and developing growth opportunities across public, private and voluntary sectors, ensuring financial sustainability. Build and maintain strong strategic relationships with partner organisations, clients and national stakeholders and lead collaborative activities to identify process improvements to enhance service delivery. Produce robust business cases and proposals that support investment, service expansion and innovation.
- Lead the development of end-to-end performance and quality management of the vetting function, ensuring delivery against national standards, Force Vetting Board expectations, and Service Level Agreements by designing and maintaining robust performance frameworks, KPIs, dashboards and reporting tools. Analyse data to identify improvements and implement corrective action. Oversee development of quality assurance processes to ensure full compliance with the Vetting Code of Practice, Home Office guidance, and all national vetting standards.
- Lead, motivate and develop the vetting workforce by fostering an engaged, high-performing team culture, promoting wellbeing, upholding professional standards and ensuring staff are supported, skilled and empowered to deliver an excellent national vetting service.
- To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.
Special Conditions:
- Casual Car User
- Regular travel
Please see the role profile for the Knowledge, Skills, and Experience requirements for the role.
