VB7852 - Estates Services and Admin Assistant **External – WYP website**

THE FOLLOWING VACANCY HAS BEEN ADVERTISED EXTERNALLY

Estates Services and Admin Assistant
Estates and Business Services
Wakefield HQ
Salary: £25,242.00 - £26,703.00 per annum
Permanent
1 x Full time post

An opportunity has arisen to work as part of the helpdesk team within the Estates Department. You will be the first port of call for all of the Force's reactive repair requests as well as organising and arranging planned maintenance visits so that expected service levels are met and that accurate records are maintained on appropriate systems and databases.

You will ensure the requests are logged, processed and monitored in accordance with agreed policies, procedures and processes and raise and problem solve invoices and work orders.

You will be expected to liaise with Force Contractors, Estates Facilities Officers, Maintenance Officer and the external Estates Helpdesk to ensure reactive repair performance meets Key Performance Indicators and Service Level Agreements.

The role will also provide an array of effective administration services to all sections and staff in the Estates Department.

Please refer to the role profile before completing and provide evidence in support of your application focusing on how you meet the requirements of the post from your experience.

Applicants should be aware that it is not always possible to carry out adequate vetting checks on persons who have not been resident within the UK for the last five years. Therefore, where this applies, applicants may be refused on the grounds that it was not possible to vet them to the appropriate standard.

The 2024 version of the Competency Values Framework applies to this process. Please disregard the old link to the 2016 version which is contained in the role profile.

The application process will close at 23:59 hours on the 10th August 2026

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