Location: Athena House, York
Contract: Permanent
Hours: Part Time – 25 hours per week, worked between 8:00am and 5:00pm
Salary: £23,748 - £25,626 (pro rata) (NYP Scale 2-3)
Closing Date: 09:00 Friday 7 August
Role Profile: Traffic Bureau Support Officer
The Opportunity
We’re looking for a Traffic Bureau Support Officer to join our Criminal Justice – Crime Operations team based at Athena House, York.
This is an exciting opportunity for a motivated and detail-oriented individual to play a key role in supporting North Yorkshire Police’s safety camera operations and traffic enforcement processes. Through this work, you will contribute directly to improving road safety across our communities.
This role would suit someone with strong administration experience who enjoys working accurately with detailed information, managing competing priorities, and delivering excellent customer service in a busy office environment.
Key Responsibilities
- View and validate offences captured by safety cameras
- Create and manage enforcement records and notices, including Notices of Intended Prosecution and Speed Awareness Offers
- Administer Fixed Penalty Notices and Road Traffic Offence Reports
- Process responses and follow-up enquiries relating to untraced vehicle owners
- Maintain accurate paper and electronic records
- Prepare court files and assist with correspondence relating to speed management processes
- Provide general administrative support including filing, photocopying and minute-taking
What We’re Looking For
- Proven administration experience within a busy office environment
- Strong interpersonal and customer service skills with the ability to communicate effectively with a range of stakeholders
- Good working knowledge of Microsoft Office applications including Outlook, Word, Excel, Access and PowerPoint
- Excellent attention to detail with the ability to maintain accuracy when processing information
- Ability to prioritise workloads and meet deadlines
- Strong organisational skills and a professional approach to handling confidential information
Why Join Us?
Working for the emergency services is both meaningful and impactful. At North Yorkshire Police, we’re committed to helping colleagues reach their full potential in a fair, inclusive, and supportive environment. We value diverse perspectives and actively promote staff wellbeing so everyone can thrive. Please visit our website to learn more about our organisation.
We’re also proud to provide a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth:
- Local Government Pension Scheme – secure and competitive retirement planning
- Salary Sacrifice Car Scheme – access to affordable vehicle leasing options (NHS Fleet Solution)
- Generous Annual Leave – 24 days rising to 30 with length of service, plus bank holidays (pro rata)
- Blue Light Discount – enjoy savings at major retailers and services
- Flexi-Time for Staff Roles – tailor your working hours to suit your lifestyle while meeting team objectives
- Health Cash Plan
- Access to Trade Union Membership – opportunity to join UNISON
- Inclusion & Diversity Networks – connect with colleagues and contribute to a culture of belonging
- Health & Wellbeing Services – access to resources that support your physical and mental health
- Cycle to Work Scheme – save money on bikes and accessories
- Civil Service Sports Club (CSSC) Membership – access to discounted sports and leisure activities
To Be Considered for This Role
Applicants must meet the following requirements:
- You must have the right to work in the UK, with no restrictions on your employment
- Meet residency requirements for vetting:
o RV Level Vetting – minimum 3 years UK residency
Your Application
North Yorkshire Police is an equal opportunity employer. We are committed to creating an inclusive and supportive working environment. If you require any reasonable adjustments during the recruitment process or within your role, please declare this within your online application. A member of our team will contact you prior to your interview to ensure appropriate support is in place.
While AI can support you with structure, spelling and grammar, your application must still reflect your own genuine skills, experience and achievements, as our selection process checks for authenticity. It’s acceptable to use AI to help with clarity, research, interview preparation and structuring your real-life examples, provided the information is accurate; however, it must not be used to exaggerate your abilities or generate false or AI-written responses.
Safer Recruitment
North Yorkshire Police is committed to safeguarding and promoting the welfare of children and vulnerable adults. Safeguarding is a core part of our recruitment process, and we expect all applicants to share this commitment. All successful candidates will undergo a thorough recruitment process and must obtain satisfactory pre-employment clearances before commencing employment, including satisfactory Vetting or DBS checks, references, and a medical assessment, including absence history. Adherence to our safeguarding policies and procedures is essential.
Ready to Apply?
As part of our selection process, we’ll assess your skills and experience against the requirements of the role. We therefore encourage you to take your time to tailor your application, ensuring your responses align with the job advert and role profile.
We look forward to receiving your application!
