Job Title: Technical Project Manager - Operational Support Unit

Salary: The starting salary is £ 63,409, which includes allowances totalling £3,009.

The salary is broken down as £ 60,400 basic salary, which will increase annually until you reach the top of the scale £65,886. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.

Location: Sydenham

You’re wired differently. So is our tech.

London is one of the most exciting and diverse cities in the world and policing it is no easy task. It takes a huge number of people with a wide range of skills and experience to keep over nine million people safe. Some of those skills include seeing opportunities in technology – and that’s where the OSU come in.

As Technical Project Manager, you’ll play a crucial part in protecting London by managing a team of multi-disciplinary technical specialists. You will be responsible for the successful end-to-end delivery of small to medium scale technology projects that directly support frontline policing and corporate operational outcomes. Working with the Head of Infrastructure and other Technical Leads, you will be responsible to ensuing that solutions are operationally effective, secure, ethical, and delivered to a high professional standard, in line with the New Met for London operating model.

You will need to manage the full project lifecycle—from concept definition and requirements capture through design, delivery, testing, deployment, and post‑implementation review. Projects may include software development, hardware engineering, system integration, deployment of off‑the‑shelf technologies, and the development of bespoke technical solutions to meet policing needs.

The role combines clear leadership responsibility with technical and delivery assurance, ensuring risks are understood, benefits are realised, and outputs inspire confidence from operational stakeholders and senior leaders. Key responsibilities of the role are defined below:

London is a huge, diverse, exciting city. Policing it is no easy task. We’re reliant on an array of skillsets to do it well. As Technical Project Manager, you’ll help to keep London safe through managing a team of multi-disciplinary technical specialists. You’ll be responsible for the successful end-to-end delivery of small to medium scale technology projects that directly support frontline and corporate operational outcomes. It’ll be your responsibility to ensure technology projects are effective, secure, ethical and delivered to a high standard.

Key responsibilities:

Lead the end‑to‑end delivery of multiple concurrent technical projects, defining and managing scope, milestones, dependencies, resourcing, and success measures.
Manage delivery risks, issues, assumptions, and decisions to ensure projects achieve agreed operational outcomes and benefits, including post‑deployment learning.
Provide clear, timely reporting and escalation to senior leadership and governance forums.
Line manage and develop a multidisciplinary team, setting priorities, managing workloads, and promoting safe, sustainable ways of working.
Coach and performance manage staff, fostering a culture of professionalism, accountability, innovation, continuous improvement, and wellbeing.
Provide technical oversight of solution design, feasibility, integration, and delivery, owning project‑level technical risk and mitigations.
Assess and assure off‑the‑shelf and bespoke hardware/software solutions for quality, resilience, security, and operational suitability.
Ensure appropriate quality assurance, configuration control, and technical documentation standards are maintained.
Translate operational and business needs into clear technical requirements, balancing competing priorities in a dynamic environment.
Engage and manage suppliers, contractors, and partners in line with security, governance, and procurement requirements.
Communicate complex technical and delivery information clearly to non‑technical audiences.
Ensure compliance with organisational governance, financial, legal, security, and assurance requirements, and that projects withstand audit and external scrutiny.

Project Leadership & Delivery

Lead the planning, execution, and delivery of multiple concurrent technical projects across the full lifecycle.
Define project scope, success measures, milestones, timelines, dependencies, and resource requirements.
Maintain and actively manage project risks, issues, assumptions, and decisions.
Ensure delivery aligns with agreed operational outcomes and benefits, including post‑deployment review and lessons learned.
Provide timely, accurate reporting and escalation to senior leadership and governance forums.

Team Leadership & Management

Line‑manage and lead a multi‑disciplinary team of engineers and technical specialists.
Set clear priorities, manage workloads, and ensure safe, sustainable ways of working.
Provide coaching, development support, and performance feedback.
Foster a culture of professionalism, innovation, accountability, and continuous improvement.
Support staff wellbeing and skills development in line with organisational values and expectations.

Technical & Delivery Assurance

Provide technical oversight and assurance on solution feasibility, design choices, and integration approaches.
Own technical delivery risk at project level and ensure mitigations are identified and implemented.
Evaluate off‑the‑shelf technologies for fitness for purpose, resilience, security, and operational suitability.
Oversee the development and testing of bespoke hardware and software solutions.
Ensure appropriate quality assurance, configuration control, and technical documentation standards are met.

Stakeholder & Operational Engagement

Work closely with operational policing units to translate business and operational need into clear technical requirements.
Balance competing priorities and timelines in a dynamic operational environment.
Engage with external suppliers, contractors, and partner organisations in line with security and governance requirements.
Communicate complex technical and delivery information clearly to non‑technical audiences.

Governance, Risk & Compliance

Ensure projects comply with organisational governance, security, financial, and assurance processes.
Support compliant procurement activity by defining requirements, supporting evaluations, and managing supplier delivery inputs (within delegated authority).
Maintain compliance with data protection, information security, legal, and ethical standards appropriate to law enforcement technology.
Ensure projects can withstand audit, assurance, and external scrutiny.

You may sometimes be working outside office hours, so you’ll need to be flexible. And while this is an exciting role, your discretion is vital – which includes having or applying for MV/SC security level clearance. This is a supervisory role and leadership experience will be expected.

As well as the opportunities to work across the city, there are many other benefits you can expect. This includes flexible working patterns, a competitive annual leave allowance increasing with your length of service, Met sports and social clubs and much more. We’re always working to build upon our diverse workforce to reflect the city we serve, so you’ll enjoy a varied and fulfilling working.

Benefits:

You’ll also enjoy the kind of great benefits that you’d expect from one of London's largest employers. These include annual leave, civil service pension arrangements, interest free season ticket loans, membership of Met sports and social clubs, flexible working conditions and many more.

Personal Attributes

Calm and decisive under pressure, with sound judgement in complex situations.
Proactive, solutions‑focused, and able to think creatively while managing risk.
Confident leadership presence with a collaborative and inclusive approach.
High levels of integrity, professionalism, and commitment to ethical technology use and public trust.

Performance & Success Measures

Projects delivered to agreed scope, time, cost, and quality standards.
Realisation of agreed operational benefits and positive stakeholder feedback.
Effective management of risk, assurance, and compliance requirements.
Strong team performance, engagement, and development outcomes.

Additional Requirements

Successful completion and maintenance of appropriate police vetting.
Commitment to confidentiality, information security, and professional standards.
Willingness to work flexibly in support of operational policing priorities.

Annual leave:

For police staff, annual leave entitlement depends on your length of service as follows:

less than five years’ service – 28 days
five years’ plus service – 33 days

Pension:

When you start as a member of police staff, you'll have a choice of joining one of the civil service pension schemes:

The Alpha pension scheme is a CARE (career average revalued earnings) pension scheme which offers a guaranteed pension with an optional lump sum, based on the earnings you receive during your career. The Met and you will contribute, and you will receive tax relief on the contributions you make.

The Partnership pension scheme. The value of the pension pot when you retire will depend on the contributions paid in and the returns on your investments. You can use the resulting pot to fund your retirement. The Met will make contributions on your behalf, and you will receive tax relief on any contributions you make.

If you already have a pension, it may be possible to transfer it into the civil service pension arrangements.

How to apply

To begin your career at the Met, please click the "apply button “. The application process requires a comprehensive CV. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV.

Completed applications must be submitted by 23:55 on 08/06/2026.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 2 weeks after closing date

Following application review, successful candidates will be invited to interview. Interview dates will commence 2 – 3 weeks after CBQ sift

www.metpolicecareers.co.uk

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