*Police Staff Vacancy*
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*Internal & External*
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Permanent, Full Time, Based in Penrith
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Cumbria Constabulary is seeking a highly organised and detail-focused Road Safety Administrator to join the Safer Roads Unit. The successful candidate will play a key role in the end-to-end processing of road traffic offences generated through Police Officer enforcement, Safety Camera Vans, and Fixed Camera Systems.
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The Safer Roads Unit processes between 50,000 and 100,000 road traffic offences annually. This is a fast-paced administrative role requiring excellent problem-solving skills, strong attention to detail, and the ability to manage high volumes of information while ensuring compliance with legislative time scales.
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As part of the Safer Roads Unit, you will support Cumbria Constabulary's commitment to Vision Zero by helping to reduce road harm through effective enforcement and administration. Your work will contribute to local and national road safety objectives, supporting safer roads for all who live, work, and travel in Cumbria.
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A number of full and part-time opportunities are available. Working arrangements will be discussed during the interview process.
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Key Responsibilities
- Process Notices of Intended Prosecution (NIPs), Section 172 responses, and Traffic Offence Reports (TORs).
- Manage incoming and outgoing correspondence through post, email, and digital portals.
- Review and process evidence relating to road traffic offences, including images, statements, and intelligence records.
- Conduct enquiries using police and partner agency systems to identify drivers and progress investigations.
- Prepare case files and court documentation, including witness statements and evidential exhibits.
- Liaise with police officers, Criminal Justice Unit staff, Safety Camera Technicians, DVLA, UKROEd, courts, and members of the public.
- Provide advice and resolve enquiries from the public via email, telephone, and online portals.
- Ensure legislative deadlines and evidential standards are maintained.
- Support the administration of fixed penalties, educational course offers, and court proceedings.
- Attend court when required to provide evidence relating to case administration and evidential continuity.
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Skills & Experience
Essential Skills
Administration
- Previous clerical or administrative experience.
- Ability to manage large volumes of work accurately and efficiently.
- Strong organisational and record-management skills.
- Excellent attention to detail.
Problem Solving
- Experience gathering, reviewing, and analysing information.
- Ability to interrogate systems and identify anomalies.
- Sound judgement and decision-making skills.
Communication
- Experience dealing with members of the public.
- Strong verbal and written communication skills.
- Ability to confidently handle difficult or conflict situations.
- Effective stakeholder management across internal and external partners.
IT Skills
- IT literate with experience using multiple computer systems.
- Proficient in Microsoft Outlook and Microsoft Word.
Qualifications
- Minimum of 3 GCSEs (Grade A-C / 4-9) or equivalent, including English, or demonstrable equivalent competence.
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Desirable Skills & Experience
- Knowledge of Road Traffic Legislation.
Additional Information
- Based at Penrith Headquarters.
- Occasional travel across Cumbria may be required to attend court.
- No supervisory or budget management responsibilities.
- Full training on specialist systems and processes will be provided.
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If you have anyquestions regarding the role please email either jack.stabler@cumbria.police.uk or dawn.storey@cumbria.police.uk
