To work as a member of a team in providing a customer-focused, efficient, and effective service to Dorset Police and Devon and Cornwall Police. The role performs the administration activity across the recruitment team, to deliver effective recruitment and selection.
To work as a member of a team being the first point of contact for all resourcing activities, both internally and externally.
To provide customer- focused, efficient, and effective service by promptly and effectively addressing general enquiries for colleagues and candidates throughout the recruitment and selection process.
- Acting as the first point of contact for resourcing activity. Delivering exceptional customer service by promptly and effectively addressing general queries from internal/ external customers via phone, email, in person or IT Systems such as Teams and E-Recruitment.
- To provide guidance in line with HR policies, processes, procedures entitlements and regulations, and know when and how to appropriately refer the matter to relevant colleagues.
- To support the recruitment, selection, and appointment process as well as the preparation of contractual documents.
- Working closely with hiring managers and candidates coordinating adverts, shortlisting, interviews and assessments, ensuring all necessary documents and details are accurately included.
- Maintain accurate and up to date records across various systems, both electronic and paper based in accordance with policy and guidance.
- Data provision relating to resourcing management information.
