Job Title: Regional Support Change Officer - CSS - CTPL
Salary: The starting salary is £40,519, which includes allowances totalling £3,009.
The salary is broken down as £37,510 basic salary, which will increase annually until you reach the top of the scale £40,141. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.
Location: West Brompton
This role does not attract Shift Disturbance Allowance. If you are currently in a shift-working role, SDA should cease upon appointment to this job.
Job Summary/Key Tasks:
Working within CTP London the Regional Change Support Officer (RCSO) will be responsible for providing support to the Regional Change Co-ordinator (RCC) and Regional Change Manager (RCM) for the successful management and implementation of change affecting CTP within the London region. This will include:
- Support for the implementation of national CT Change Projects and Programmes within London. Specifically, the RCSO will be responsible for support the RCC & RCM with specific elements of business change as direct. For example, maintaining readiness plans, engagement activities, etc.
- Support the delivery of changes within the National CTP Change Portfolio that can be managed regionally, i.e. centrally defined but project managed and delivered by resources within operational CTP commands. Specifically, the RCSO will be responsible for the maintenance of specific project management products; project plans; risk and issue registers - tracking and monitoring updates; managing escalations and managing effective change control as directed by the RCC or RCM.
- Supporting the RCC/RCM with the delivery of regionally defined change/continuous improvement initiatives included in the CT Business Plan.
- Supporting the RCC/RCM with the implementation of force level Initiatives impacting the CTU as required, liaising with the local project team to ensure that impacts are correctly identified and managed, business change identified and planned for and that staff are engaged and ready for the changes.
The RCSO will responsible for the day to day maintenance of specific business change and project management products, these include, but are not limited to;
- Change Impact Assessments;
- Completion of Regional Heat Map template;
- Business Readiness Assessments;
- Stakeholder Analysis and Engagement Plans;
- Project Initiation Documents;
- Project Plans;
- Benefits Registers – tracking and monitoring updates;
- Risk and Issue Registers - tracking and monitoring updates,
- Change Control requests.
The RCSO may also be responsible for managing end to end delivery of specific project work packages as direct by the RCC or RCM.
The RCSO role forms part of a London based regional change team led by a regional change co-ordinator. He/she will therefore be able to seek professional guidance from change management specialists within the team and CTPHQ Portfolio Management Office (PfMO).
Government Project Delivery Competency Framework:
This role maps to the following two role profiles, which defines training and key result areas to guide performance assessment and professional development.
- Business Change Manager – Level 2
- Project Support Officer – Level 3.
Key Result Area
Key responsibilities for the RCSO are:
- Assist the RCC / RCM to ensure for all planned change impacting on the CT(I)U, either defined by national CTP or force, that there is a clear understanding of impact on operational business, and that that business change is properly managed:
- Support the creation of regional Business Change products for the project.
- Support the RCC/RCM on engagement between the project and key contacts within the region- including operational SMEs and SLT, including maintaining local stakeholder engagement strategies and plans.
- Support the RCC/RCM on Business Change messaging for the region, working closely with Regional Comms Manager.
- Maintain the Regional Change Plan on behalf of the RCC/RCM.
- Support the RCC/RCM to identify, qualify and update the Business Readiness Criteria at regional level.
- Provide administrative support to the RCC/RCM to allow them to complete assessments of business readiness.
- Support the delivery of change projects delegated by CTP to be regionally managed at the direction of the RCC or RCM. Take appropriate action where necessary to ensure local implementation of projects is kept on track.
- Manage discrete projects or project work packages as assigned and overseen by either the RCC or RCM.
- Maintain local project management products, according to relevant PPM standards, including plans, risk register and action logs.
- Support the RCC/RCM with the identification, understanding, measurement, tracking and ownership of regional benefits.
- Monitor and escalate project risks and issues to the RCC/RCM, developing mitigating actions regionally if appropriate
- Support the RCC/RCM with effect governance and decision making, providing status reporting to Portfolio Office or Programme PMO as appropriate.
- Support the RCC/RCM with engage with any national assurance reviews as required.
Vetting
This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required.
This post requires British nationality (some dual nationals may be ineligible) and an Enhanced Security Check (eSC)/Developed Vetting (DV)] clearance.
As the post holder will have access to very sensitive information, there are limitations on travelling to a small number of countries and we will undertake additional security checks as part of the recruitment process. Applications from candidates with close connections to certain countries may take considerably longer to process, or in some cases result in a withdrawal of an offer of employment. Further details will be provided at the conditional offer stage.
Confidentiality Agreement
Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.
Our Colleague Commitments
Counter Terrorism Policing (CTP) continues to prioritise an inclusive and supportive working environment and culture, where all of our people feel a strong sense of belonging and are empowered to reach their full potential. CTP keeps the nation and everyone in it safe from all manner of threats and as those threats evolve, so do we - that’s why Inclusion, Diversity and Equality (IDE) is the key to supporting our greatest asset, our people.
Our people protect our national security across the UK. In order to continue to deliver against our organisational priorities, we collectively seek to ensure that all colleagues feel respected, supported and valued to fully participate in the delivery of our mission – “working to keep people safe from Terrorism”.
IDE is at the heart of our approach to making the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all backgrounds, cultures and experiences are therefore essential and encouraged. The CTP Network is committed to ensuring that candidates identifying as disabled are able to realise their fullest career aspirations and, as such, will endeavor to accommodate any reasonable adjustments that you may require during the recruitment process. CTP also welcomes applications from candidates seeking flexible working arrangements. These will need to be discussed and agreed with the hiring manager prior to any job offer being made.
How to apply
To begin your career at the Met, please click the "apply button “. The application process requires a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please ensure that your documents are saved in either PDF or Word format, clearly labelled as Personal Statement.
Completed applications must be submitted by 23:55 on 17th November 2026.
