Product Manager

Permanent

Full Time

Leek Wootton

Salary - Grade H (£50.949.00 - £57,186.00)

The main purpose of the role is to plan, lead and oversee all configuration activities for software or systems (including the Records Management System), ensuring that software and hardware quality meets Warwickshire Police goals by defining test strategy, creating test scripts and data, creating and executing the test plan with key resources, including defect management.

Main Responsibilities:

Manage the Configuration and Release process efficiency of the Force RMS and any other designated Force applications
Develop comprehensive test strategies that define standards, test tools, and data for the Warwickshire Police’s Records Management System
To create a detailed test and release plan that includes (but not limited to) unit, system, integration, regression test relating to functional, non-functional, security related pen tests and disaster recovering testing
Coordinate and supervise testing activities (manual and automated) to ensure thoroughness
Ensure software releases meets quality standards, functions correctly, and aligns with user requirements
Ensure compliance with policing data governance, retention, and audit requirements, whilst ensuring documentation is up to date and available in the Force Knowledge library
Identifies and escalates potential issues, risks and bottlenecks early in the processes to Programme/Project Manager/Head of Service
Produces reports on Test progress, defect status and overall quality to Programme SLT Team
Provide expert user advice to system admins, business teams, managers and users of the RMS and other Force designated applications
Lead a high-performing team of 2 x Configuration Analysts, ensuring effective management of configuration processes, driving performance, quality, and continuous improvement across services and systems
All members of the workforce are to comply with all Health and Safety regulations in accordance with the Warwickshire Police Health and Safety Policy
To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required

Special Conditions:

Requirement to participate in on call rota

Regular travel throughout Warwickshire.

Person Specification:

Knowledge:

Technical knowledge of Software Development Lifecycle (SDLC)
Knowledge of key testing tools such as Postman, SoapUI, JMeter, LoadRunner, JIRA
Project Management knowledge of planning, risks and creating dashboard/metrics
Knowledge of creating test data
Knowledge of ISO29119 series, ISO25010, ISO9001 and principles
Knowledge of ITIL processes and procedures
Hold ISTQB Certified Tester Foundation Level and/or ITIL Foundation v3 or higher
Understanding of pen testing lifecycle, key methodologies
Knowledge of, or willingness to learn
- Data protection legislation (UK GDPR, Data Protection Act 2018).
- OFFICIAL–SENSITIVE data handling requirements and MOPI

Experience:

Over 5 years’ experience in developing comprehensive Configuration processes and procedures
Experience of creating a test strategy for complex systems, coordinating across development, operations and suppliers
Over 5 years’ experience in developing and executing detailed test plans with a high attention to detail
Creating test data & scripts
Liaising with senior stakeholders to achieve outcomes, including attending internal boards and external supplier groups
Implemented test framework and processes to improve efficiency whilst testing
Developed a robust reporting mechanism (e.g. dashboard, reports) detailing test status
Managed end to end testing Lifecycle across multiple projects from planning, estimation to defect management
Led cross a functional team, across multiple projects within complex programme’s
Knowledge of Testing Tools such as JMeter, LoadRunner
Knowledge of ITSM & CRM tools, JIRA, Halo etc.

Key Skills:

Hold a minimum of ISTQB Certified Tester Foundation Level and/or ITIL Foundation v3 or higher
Strong analytical and problem-solving capability under pressure.
Experience in developing testing methodologies, tools and framework
Experience in developing a comprehensive test approach and roadmap
High standards of testing documentation and audit readiness.
Attention to detail, ensuring thoroughness in testing all aspects and quality
Able to troubleshoot issues/defect through to resolution
Clear communication with technical and operational stakeholders
Ability to operate calmly in critical incident and on-call environments

We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.

You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.

We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Remote working.

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