Salary: £39,871.93 per annum with yearly increments based on performance. This role attracts £4,613.31 London Allowance.

Contract Type: Permanent

Location: FHQ, Buckingham Palace Road, London

Type of Working Arrangement: Blended approach of home and office-working is available

Hours: This is full-time role (37 hours per week)

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.

The Opportunity:

Are you looking for your next exciting career move? British Transport Police have an excellent opportunity for a Police National Computer Bureau (PNCB) Manager to join the Transactional Services Department. As a PNCB with BTP, you will have to manage, lead and motivate staff of the Police National Computer Bureau (PNCB) and Central Ticket Office (CTO) to ensure that the day-to-day workload priorities are achieved and that work procedures are followed and applied to the agreed standards. Manage and Supervise the Police National Computer to ensure that the force utilises the system and complies with legislative frameworks and national policy.

What you'll be doing:

Manage PNC functions for the Force in relation to updates, enquiries as well as undertaking force audits to ensure the accurate and timely information owned by the Force is available nationally to all police forces for operational use. Managing permissions and access levels for all staff that have access to the system.

Manage PNC impending for the force, ensuring we are actively reviewing those impending over 12 months as per HMIC guidelines.

Management and development of working procedures/systems to assist in achieving performance targets; using the knowledge of PNC Code of Practice and Manual of Guidance compliance strategy, the HMIC Inspections Protocols and any other key pertinent direction to ensure that the Force is PNC compliant.

Ensure that PNC and Records Officer’s performance meets the benchmarked standard by way of monthly audits and daily dip-samples, ensuring performance measures are constantly assessed and monitored in compliance with MOPI, DPA, Force Policy and the governing rules for Niche, Control Works, PNC, warrants, FPN, CICA.

What you'll bring to the team:

Trained in: PNC Enquiry and PNC Update (Offence Processing), Libra and Xhibit Court systems, Bichard 7, Niche and Controlworks.

Knowledge of: Common Platform, Libra and Xhibit Court systems and Bichard 7.

Completion of previous PNC management training or a demonstration of required skill set through equivalent experience.

Minimum of 2 years’ experience working with the PNC system.

Must have worked in a Criminal Justice Environment.

The successful candidate will have proven experience in auditing.

What we offer:

28 days annual leave plus bank holidays, increasing to 30 days after 5 years.

Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.

Bespoke benefits platform and Blue Light Card access.

Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.

Interest-free annual rail season ticket loan after 6 months.

Access to the Transport Benevolent Fund for health, welfare, and financial support.

Development opportunities, including fully funded apprenticeships.

Excellent Pension scheme: We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London. This group personal pension plan is available to all police staff and is a defined contribution scheme. It provides the flexibility to vary your pension contributions from 4.4% to 12% of your salary. For more information, visit the Royal London dedicated pension page or email us at Pension-Queries@btp.police.uk. Note: If you are an existing member of Police Staff in the RPS, your pension will not be affected.

Additional Information

Further information about this vacancy can be found in the attached job description.

Vetting: Successful applicants will be required to pass Recruitment/Management Vetting (3/5 years minimum UK residency required), including a full background and financial disclosure. For more information and Top Tips, please see attached document.

Medical: We’ll ask for relevant health and medical history details to support employee wellbeing.

References: We'll ask for references to cover the past 5 years.

Applications will be via an up-to-date CV and online application form, as part of this application please outline how your skills and experience demonstrate your suitability for the role. AI can be a useful tool to spark ideas or help you organise your thoughts, but when it comes to your application, we want to hear from you, not an algorithm. What truly stands out to us are genuine stories, personal insights and the experiences that have shaped who you are. Authenticity matters - it helps us understand your motivations, your strengths and how you’ll contribute to our team. So, use AI if it helps you get started, but let your own voice lead the way.

Completed applications must be submitted by 11.59pm, Thursday 7th May 2026

Inclusion & Diversity:

We are committed to building a workforce where everyone feels they belong.

We welcome applications from people of all backgrounds, identities and lived experiences. Diversity strengthens our teams, improves our services and helps us better represent and support the communities we serve.

We are proud to be an inclusive employer and strive to create a workplace that is fair, respectful and accessible to all. We actively work to challenge discrimination, remove barriers and ensure equity throughout our recruitment and employment practices.

If you need any reasonable adjustments during the recruitment or selection process, please let us know - we are happy to support you. Your talent, your potential, and your unique perspective matter here.

For more information on Inclusion or the Disability Confident Scheme, please click the links Inclusion & Diversity Disability Confident Scheme

Join Us:
Ready to take the next step in your career? At BTP, you’ll have the opportunity to grow, make a real impact, and be part of something extraordinary.

Find out why BTP could be the perfect fit for you - About Us - British Transport Police

Curious about what life at BTP is really like? Hear directly from our people and discover what makes working here so rewarding. Explore real stories on our blog: Our Stories - British Transport Police

For further information, please contact our Resourcing Team -RecruitmentTeam@btp.police.uk.

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