Part Time – 21 hours per week
Secondment/Fixed Term Contract until 30 September 2027
In this role, you will provide a high quality, confidential service and advice to internal and external customers, through a range of communication channels, based on Force policies and procedures and be accountable for service protocols within their remit.
The successful candidate will need to be approachable, flexible, fair and professional. The role will require you to be creative and passionate about delivering a quality service to Staff, Officers, internal and external stakeholders. Attention to detail is crucial as well as the ability to problem solve, use your initiative, be able to manage a number of different tasks at the same time and make appropriate decisions.
You will have a proven ability to organise, plan, manage and prioritise workloads. Be adaptable, flexible and resilient with a willingness to learn new processes.
This is an active role that involves welcoming candidates and moving between floors several times a day. Please be aware that access between floors is via stairs only, as there is no lift in the building.
The working pattern is Tuesday 8am-4pm, Wednesday 8am – 4pm and Thursday 8am – 4pm
If you are a permanent member of staff applying for this role, please note it will be offered on a secondment basis. Important: All secondments must be supported in writing by your Line Manager and Head of Department/Commander or Deputy. Please attach written approval from your line manager and Head of Department in your application. If the secondment is not supported then the role may be offered on a fixed term contract basis, but this has implications including loss of continuous service protections.
Please note: Shift allowance, on-call or other job related allowances from the previous role will not be protected unless they are attached to the new role for the duration of the secondment.
As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 24 days annual leave per annum, pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. For more information on our benefits, please visit the supporting you page, via the link at the bottom of the advert.
If you have any queries please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 23889. We will endeavour to respond to your query as quickly as possible.
Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.
The closing date for enquiries and receipt of completed applications is Sunday 4 October 2026.
#LI-Hybrid (for hybrid working)
