Payroll Services Lead

Join our Payroll Department, a team of 20 professionals delivering payroll services across Devon & Cornwall Police and Dorset Police. Based at either our Exeter or Winfrith headquarters, this hybrid role offers flexible home working alongside the opportunity to work with colleagues across both locations. This is an exciting opportunity to play a key role in a supportive and professional team that provides an essential service to two police forces.

As Payroll Services Lead, you will manage payroll processes and service delivery, leading and supporting the payroll team to ensure a high-quality, accurate and efficient service. Working closely with the Payroll & Pension Data Analyst, you will help maintain data accuracy and consistency, while supporting the Payroll & Pensions Manager and Head of Payroll & Pensions in delivering a comprehensive payroll service. You will ensure compliance with service level agreements, statutory requirements and established policies and procedures.

About you:

We are looking for someone with demonstrable experience in a payroll environment and a recognised payroll or financial qualification, such as CIPP or an equivalent relevant qualification. You will have proven experience of leading or supervising a team, with the ability to prioritise work, delegate effectively and respond to changing demands while meeting deadlines. Strong IT skills are essential, including experience of computerised payroll or financial systems.

You will be a confident communicator who can build positive working relationships at all levels, providing excellent customer service while maintaining the highest standards of confidentiality. Alongside this, you will bring strong problem-solving skills, with the ability to assess needs, identify practical solutions and make informed decisions within established policies and guidelines. If you are an organised, collaborative and customer-focused payroll professional looking to make a meaningful contribution, we would love to hear from you.

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