MAPPA / ViSOR Administrative Support

We have an exciting opportunity for someone to join us as a full time MAPPA Administrator in a high profile area of our organisation.
You will be working in our Multi-Agency Public Protection Arrangements Team and Violent and Sex Offender Registers Team (MAPPA & ViSOR).
This role will not be for everyone but the work in these departments really does change lives. You will work supporting the safety of victims and management of sexual and violent offenders as well as other potential dangerous people.
Does this sound like an area you would be comfortable working within? If yes then please read on. 
What does each department do?
MAPPA- Multi-Agency Public Protection Arrangements is the process through which the police, probation and prison services work together with other agencies to assess and manage violent and sexual offenders in order to protect the public from harm.
VISOR - Violent and Sex Offender Register is the database that all individuals have to register on under the Sexual Offences Act 2003. This register is a national one that contains information on the individual as well as other key information that is shared by all users of the database.
What will be expected of me?
Our Administrators perform a wide range of tasks to support our colleagues, you will be attending and participating in Multiagency meetings, taking minutes, maintaining records on individuals, providing documentation for the register as well as regularly contacting colleagues from other departments internally and externally which include the probation service and social care services. Other tasks include, setting up meetings, managing a busy mailbox with MAPPA queries, receiving reports and updating records so you will need to be happy to review and work through large volumes of data and information.
No two days will be the same in this role and it is a fast-paced environment where you will need to think independently but also be able to work effectively as part of a team.
This role as we said earlier is also not for everyone, you will be reading and hearing things of a sensitive and confidential nature for example; offending history of violent, dangerous and sexual offenders, this also includes domestic abuse offenders. As such you will need to be someone who is resilient and can see past the emotive detail and focus on delivering a supportive service that leads to positive outcomes for the people we serve and protect. The ability to remain impartial will also be key in this role, as in reality most offenders will not remain in prison indefinitely and our department not only has a duty of care to victims but also to offenders and supporting their rehabilitation.
Skills, experience and qualifications required:
  • Experience of working in an administrative role including experience of taking complex meeting minutes
  • Skilled computer user with the ability to type 35 words per minute
  • Excellent interpersonal skills and the ability to communicate effectively with a range of professionals both verbally and in writing
  • Experience of record keeping and presenting information such as statistics within reports
Due to the nature of the role and the need to access specific systems you will have a fixed working location at our Headquarters in Portishead, so will need to hold a full current driving licence or be able to travel around the force area using alternative transport.
Additional information:
Candidates who are successful passing the shortlisting will be invited to attend a mandatory familiarisation event where we will talk to you in detail about the role, responsibilities and will share with you some of the emotive content referred to in the above advert.  The event will take place via Microsoft Teams.
This is a full time opportunity working 37 hours per week (Mon-Fri), this is due to the current business needs of the department.
We are currently recruiting for one position but are using this recruitment process to create a reserve pool of applicants for additional MAPPA/ViSOR Administrator roles that may become available within the next 6 months.
MAPPA meetings are currently being held virtually however, this could change and there may be a requirement for you to travel around the force area as required to attend these meetings. More details regarding the role is available in the attached job description.
Working at Headquarters in Portishead, you will have access to free parking, a Costa Coffee, canteen facility and extensive beautiful grounds with wildlife, all minutes from the M5 and within easy commuting distance across the South West and beyond. You will also have access to a Psychological Support Service through our Occupation Health Team.

Shortlisting will take place: w/c 11th May 2026.

Candidates who are successful passing the shortlisting will be invited to attend a mandatory familiarisation event, where we will talk to you in detail about the role, responsibilities and will share with you some of the emotive content referred to in the above advert.

The events will take place via Microsoft Teams on 20th & 21st May 2026. 

In person Interviews will be held: 3rd & 4th June 2026.

To be eligible to apply for this role you must have a 5 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 5 years.

You can and will make a difference in this role... Could you be the difference we are looking for?

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