Job Title: Head of Business Design - Change - Counter Terrorism Policing HQ
Salary: £80,580 to £93,071 dependent on experience, plus location allowances totalling £3,009
Location: London (with hybrid working)
For Counter Terrorism Policing (CTP), delivering projects is not just about delivering improvements. CTP’s mission is, ‘To apply our network of specialist police capabilities proportionately, alongside UK police forces and partners, to protect the UK and the public from terrorism and other national security threats’ . As a critical component of our Change capability the Business Design Team supports a portfolio of projects and programmes that will ultimately help better protect our country. The Counter Terrorism Policing (CTP) Business Design Team has an exciting opportunity to help lead the delivery of our portfolio of change across the CTP network.
Joining our highly skilled, highly regarded and passionate Business Design team, we’re looking for a Head of Business Design to lead the team that turns strategic ideas into real operational improvements for how our organisation works. Working collaboratively with our business units and capabilities, and with our partners, you will lead work that critically analyses organisational problems, challenges and risks, to produce evidence based, soundly appraised, smart, practical and creative solutions that improve our end operational effect and mission success. It’s your chance to play a part in a challenge that’s as important as it gets: protecting the UK and its communities.
We are looking for a proactive and enthusiastic team leader with expert knowledge and lead practitioner experience of the theory and practical application of business and service design. As the Head of Business Design you will lead a community of forward-thinking problem solvers to leverage new technologies, varied datasets, and specialist operational knowledge to develop evidence-based solutions to some of CTP’s most complex challenges. You will be the centre of expertise for operating model development for CTP; supporting the programmes and projects within the portfolio to deliver change, optimise the realisation of operationally focused benefits, and meet strategic objectives. You’ll develop and maintain key relationships with senior stakeholders from across the public sector, playing a pivotal role in reacting to and reshaping the country’s CT approach. You will be an integral part of the Change Pillar Senior Leadership Team, contributing to management decisions and development activities, helping to foster, grow and support change delivery across the CTP network.
You will have a varied role, where no two days are the same. You will join and lead a hybrid, mixed workforce team with a good understanding of business design development and delivery, but you will also have opportunities and support to hone your leadership, technical, and personal skills still further.
To be successful in this role you will have:
- Successfully leading complex, enterprise-level operating model design, delivering cultural, service process, and system wide improvements.
- Creating a culture of continuous improvement, using innovative thinking to draw on a wide range of evidence and challenge the status quo, transforming organisations to deliver in radically different ways and designing creative solutions to complex problems.
- Leading and developing motivated, diverse, and high performing teams, including expert professionals, to deliver a shared vision and goals, particularly through times of ambiguity and change.
- Operational delivery at senior levels involving significant financial responsibility and strategic risk management. Creating and managing commercial relationships in a complex supply chain, assuring quality and delivering value for money.
- Communicating and influencing Executive and Board level stakeholders to deliver difficult or contentious change, engaging with a wide range of internal and external stakeholders and building consensus to support effective delivery.
You will also demonstrate experience of:
- Working for a (local) government, security agency or within a policing environment.
- Developing and embedding the practice of hypothesis-driven design in a team.
- Embedding the practice of iterative design and agile working in teams or wider organisation.
- Fostering a culture of learning and experimentation in the organisation.
Please note, the job description is used as a framework to review and manage performance when an individual is in post, and therefore not all skills and experience are required from the outset. We are looking for someone who can demonstrate some of these skills, and is willing to learn and achieve these objectives.
CTP aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are well supported to reach their full potential. We feel that any group or individual will be respected, supported and valued to fully participate and contribute to our mission of “to protect the UK and the public from terrorism and other national security threats”. You will have the opportunity to contribute to and participate in our numerous WIDE (Wellbeing, Inclusion, Diversity, and Equality) activities and projects. With our commitment to creating an inclusive working environment, we welcome and encourage applications from candidates who are seeking flexible working arrangements and including part time working or job share.
We believe we offer fascinating roles at the heart of protecting the UK public. As part of our team, you can expect a range of benefits as well as the chance to develop. Some of these benefits include ‘flexi time’ (TOIL), flexible working, training courses, generous annual leave allowance, impressive pension and many more!
Vetting
This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.
This post requires British nationality (some dual nationals may be ineligible) and Developed Vetting (DV) clearance.
As the post holder will have access to very sensitive information, there are limitations on travelling to a small number of countries and we will undertake additional security checks as part of the recruitment process. Applications from candidates with close connections to certain countries may take considerably longer to process, or in some cases result in a withdrawal of an offer of employment. Further details will be provided at the conditional offer stage.
Confidentiality Agreement
Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.
Our Employee Commitments
Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.
Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’.
Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).
How to apply
To begin your career at the Met, please click the "apply button “. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills, qualifications and experience fit with the job description, why you want the role and what you can bring. Evidence in relation to technical competence is assessed based on all materials provided (CV and Personal Statement). Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement.
Completed applications must be submitted by 23:55 on 24th April 2026.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager.
Following application review, successful candidates will be invited to interview.
