Performance Governance & Improvement (PGI) Team Overview
Based at Sedgley Park Centre in Prestwich the Performance Governance & Improvement (PGI) team plays a pivotal role in supporting the Force’s ambition to become a high-performing, learning-focused organisation. Through data-driven insight, robust governance, and strategic performance analysis, the team ensures that training and development across the Force are aligned with operational needs and organisational goals.
Core Functions
- Training Compliance Insight: Delivering comprehensive analysis on training and e-learning compliance across the Force, ensuring officers and staff meet mandatory and developmental training requirements.
- Governance Support: Facilitating and contributing to Branch and Force-level governance meetings, ensuring decisions are informed by accurate performance data and aligned with strategic priorities.
- Training Estate Management: Overseeing the allocation of training rooms and logistical support to optimise the use of training facilities.
- Training Needs Analysis (TNA): Producing detailed TNAs to identify current and future training requirements, supporting strategic workforce planning.
- Attendance & Predictive Analytics: Providing units with attendance statistics and forward-looking analysis to anticipate training gaps and improve planning.
- Self-Service Tools: Developing and maintaining accessible mechanisms for Districts and Branches to monitor training and booking compliance independently.
- Workforce Profiling: Creating detailed workforce profiles to enhance reporting capabilities and support evidence-based decision-making.
Strategic Reporting & Insight
- Performance Reporting: Producing Unit, Branch, Divisional, and Force-level performance reports that highlight key trends, risks, and opportunities.
- Analytical Products: Developing bespoke analytical tools and visualisations that illuminate performance and drive continuous improvement.
- Deployability & Skills Data: Supporting operational readiness by providing insight into officer deployability and core skills coverage across the Force.
- Collaboration with Leadership: Working closely with the People Branch Senior Leadership Team (SLT) to inform strategic direction and support performance improvement initiatives.
Vision & Impact
The PGI team ensures that the right governance, performance, and improvement mechanisms are in place to support the Branch’s vision of becoming a learning organisation. By shining a light on performance and enabling data-informed decision-making, the team empowers leaders and units to deliver better outcomes for the Force and the communities it serves.
The Role
The role of governance and performance officer will assist People Branch supervision in the management and development of all aspects of performance, governance and Improvement related products.
Help to coordinate People Branch’s response to Force reports, HMICFRS and other external partners. Coordinate responses to external and internal requests, ensuring that information requirements are met in a timely way.
Provide support to the coordination of Branch Corporate Governance, including the Risk Register.
The post holder will be able to demonstrate self-motivation and a willingness to develop themselves within the role. Have an ability to understand a large amount of information and summarise it so that further analysis can be carried out. Produce accurate and concise summaries and written reports for a variety of audiences and have experience of planning, organising and coordinating programmes of work.
The post holder will need to be well organised and able to manage conflicting priorities and be proficient in the use of IT Systems in a Learning and Development environment.
