The Role
To provide a central point for the service of Subject Access /Freedom of Information requests received into the organisation. The role supports the organisation’s responsibility to fulfil the legal requirements associated with information rights compliance of data protection laws (UK GDPR/Data Protection Act 2018/Data Use and Access Act 2025) or transparency regulations (Freedom of Information/Environmental Information Regulations 2000).
As part of our team, you will play a vital role in supporting operational policing and delivering high-quality services to the public. Working in a fast-paced and dynamic environment, you will collaborate with colleagues and partners to achieve positive outcomes and uphold our core values of professionalism, integrity, and service.
What You’ll Do
Manage own case load ensuring compliance with Data Protection, Data Use and Access Act 2025, UK GDPR or Freedom of Information statutory obligations. Analyse, interpret and evaluate, complex data/ information retrieved from policing systems to make valid, evidenced, and auditable disclosure decisions. Apply specialist knowledge to identify risk and claim relevant exemptions for disclosure products.
Process cases from receipt to disclosure in line with regulatory (ICO) or national (NPCC) guidance. Follow internal policy and procedures to produce a consistent disclosure product.
Responsibility to identify complex or exceptional cases of high reputational impact on Durham Constabulary or overall police service and escalate appropriately to Senior Disclosure Officer.
Ensure appropriate liaison with internal stakeholders, data providers and external agencies (eg NPCC, ICO) to gather information or assist with decision making and the effective processing of cases.
Deliver high standards of service aligned with organisational priorities. Contribute to the safety and wellbeing of our communities.
Work effectively as part of a team in a demanding but rewarding environment.
Support continuous improvement and organisational excellence. Adhere to policies, procedures, and professional standards at all times.


