Role information - The Fleet Support Unit Assistant is required to assist in ensuring that all Force vehicles/bicycles are available and ready for service. They are instrumental in utilising the Traka key system to ensure that vehicles are serviced on schedule and also manage the movement of and assist in repair and replacement of wheels and tyres and other small parts for both vehicles and bicycles required at a local level.
• The successful candidate…..will be required to report to the Fleet Support Unit Manager on Fleet requirements with regards to service scheduling, defect reporting/repairs, accident damage, additional/temporary vehicle/bicycle requirements and delivery/collection requirements.
• To monitor the Traka boards at their allocated stations to ensure that the data entered by vehicle users is consistent and accurate and that vehicle keys are being returned to the boards in line with the force standard operating procedures. To update Traka user data to ensure that authorised users have access to the appropriate vehicles and to deal with any local problems with access to vehicle keys. To monitor electronic asset register to ensure the bicycles can be tracked and located effectively.
• To assist in ensuring that all Force owned / borrowed vehicles and bicycles are available and ‘fit’ for service (routine servicing / defect reporting etc). Carryout routine vehicle/bicycle safety inspections at stations to ensure all damage /defects have been reported. Move vehicles/bicycles from stations and /or other locations to the fleet workshop or other locations as and when required. Ensure Fuel Cards; Log Books and equipment etc are supplied to the correct vehicles. Contact and manage as required external fleet service providers i.e. Windscreen Repairers / Halfords. Attending ‘closed’ stations as required so that Force Recovery Contractors can access / remove broken-down vehicles.
• Traka – to ensure boards are working correctly and organise technical support from the manufacturer to deal with hardware or software issues at their designated stations.
• Manage the movement of wheels & tyres required at a local level to cover punctures / damage etc, assisting with the replacement of damage / punctured wheels at stations, ensuring processes are adhered to and an audit trail maintained.
• Undertake routine maintenance and simple repairs (flat batteries / bulbs / wipers / punctures etc) to ensure allocated vehicles/bicycles are available for use.
The successful candidate will also be
• Required to hold a Full Driving License
• Prepared to obtain a qualification in basic bicycle maintenance & safety procedures (2 day course)
• Able to undertake a substantial degree of manual & administrative work which will include changing and transporting tyres
• Experience of working within a customer focused role
• Able to organize their workload and work with minimal supervision
• Able to collate facts & figures
• Able to operate a range of equipment both manual & computer based
For the purposes of the application you will be expected to provide evidence against the four personal qualities below and the technical requirements:-
- We analyse critically
- We are innovative and open-minded
- We take ownership
- We deliver, support and inspire
All applications must be received by the closing date
Please note: - If you are shortlisted for interview you will be expected to evidence against all 6 personal qualities and the entry requirements stipulated in the role profile.
For further information or an informal chat please contact Lynda Lawson on 01707 354100.
Additional Advert Information
- Internal Applicants
To apply for this role, internal applicants must have successfully completed their probationary period.
If you qualify as an internal candidate within the advertising force, you may upload either your CV or the internal role summary form attached to this advert.
- Vetting Process
Please note that, as part of the vetting process, the BCH Vetting Unit may need to contact your current line manager for a Supervisor Appraisal. This requirement aligns with the 2025 National Guidelines for Vetting (APP 6.5.18).
Examples of when this may apply include:
- Transferring to another force
- Renewing vetting clearance
- Moving into a role requiring MV clearance (even if you currently hold MV clearance)
- Moving into or working in a role involving close contact with vulnerable individuals
If any of the above apply to you, please expect your line manager to be contacted when you submit your vetting application.
- Redeployment and Redundancy
This vacancy is open to employees at risk of redundancy and will remain available to redeployees until a final offer has been agreed and accepted.
Redeployees at risk of redundancy will take priority over all other applicants at any stage of the recruitment process. If successful, redeployees will remain on their home force’s terms and conditions.
- Role Profile
We recommend downloading and saving a copy of the role profile, as it will no longer be accessible once the advert closes.
- Commitment to Inclusion
As a Disability Confident Leader, we are committed to creating an inclusive workplace where everyone feels respected, valued, and able to be themselves. We provide workplace adjustments wherever needed so that all colleagues can thrive.
If you have a disability and meet the minimum criteria for the role, you will be guaranteed an interview under the Offer an Interview Scheme.
