Family Liaison Coordinator / Officer

Family Liaison Coordinator / Officer

Role Purpose:

To support the Senior Investigating Officer (SIO) and Roads Policing Lead Investigators (RPLI) with the coordination and deployment of Family Liaison Coordinators, and Family Liaison Officers, throughout the duration of criminal justice and coronial proceedings, following fatal Road Traffic Collisions (RTCs), and to provide resilience by deploying as a Family Liaison Officer when operational demand requires. 

You will be required to demonstrate in your application the minimum requirement for the role:

  1. Educated to degree level or equivalent, or possess an equivalent amount of experience. 
  2. Proven relevant experience as a Family Liaison Coordinator / Family Liaison Officer.  
  3. An investigative background (trained to PIP Level 1), and previous experience in dealing with people (in particular, delivering excellent victim service). 
  4. Knowledge of criminal law and Police procedures. 
  5. Intermediate IT skills, to include the use of Microsoft Office products. 
  6. The ability to appraise, evaluate, collate and present information/evidence obtained, in order to ensure that all relevant information/evidence is at hand and is of a high standard. 
  7. The ability to communicate effectively (commensurate with the grade and requirements of the post) with managers, members of staff (at all levels) and members of the public. 
  8. Motivated and disciplined style working on own initiative to complete the task and as part of a team to achieve overall objectives. 
  9. This role requires flexibility, and will involve the post holder travelling and working throughout the Force area (and beyond in some instances). The post holder will therefore be required to possess a full driving licence.  

Desirable:

  1. A wide experience of Policing issues.

This post is fixed term until 31st March 2028, to be reviewed thereafter.

As this is a temporary secondment opportunity, interested internal applicants must discuss the application with their line manager and obtain agreement that their substantive post can be held for them for the duration of the secondment. Applications cannot be considered without this agreement.

Please familiarise yourself with the Post Profile and the Recruitment Guide before you apply as this has information to help you with your application.

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