As an Enquiry Desk Officer you will provide initial contact and support for visitors to police stations and Police Officers working within these stations across the Cleveland Police force area. You will have the important role of supporting the Operational Support service in delivering a customer focused response to enquiries across a range of access channels.
We are seeking candidates who have excellent customer service skills. There will be occasions where you will need to deal with conflict and conflict resolution so you must have experience in these areas. We are looking for individuals who are flexible in their approach to work, with the ability to work as part of a team but also be able to work upon own initiative.
