Custody Administration Assistant

About the Role

We are seeking a Custody Administration Assistant to provide high-quality administrative and logistical support to our Custody Management Unit. This is a varied and rewarding role where you will play a key part in ensuring the effective administration of police custody processes, supporting officers, staff, and external partners to deliver an efficient service.

Working within a professional and fast-paced environment, you will be responsible for maintaining accurate records, coordinating meetings, managing information systems, and acting as a key point of contact for enquiries across the Custody Management Team.

What You'll Be Doing

• Providing administrative support to the Custody Management Team, including preparing correspondence, communications, and routine documentation.
• Maintaining and updating police and force systems, ensuring information is accurate, up to date, and compliant with relevant policies.
• Coordinating meetings, preparing agendas and papers, and taking accurate minutes.
• Managing action logs, databases, records, and SharePoint repositories to support effective team operations.
• Collating data and information to assist with performance reporting, audits, and scrutiny processes.
• Supporting the retrieval and management of custody CCTV and assisting with records management activity.
• Liaising with police officers, partner agencies, solicitors, HMCTS, the CPS, and other stakeholders to respond to enquiries and provide administrative support.
• Assisting with continuous improvement projects and departmental initiatives.

Why This Role Matters

This role is vital in supporting the effective operation and governance of police custody services. By ensuring accurate record management, robust administrative processes, and effective coordination across the team, you will help maintain high professional standards, support accountability, and contribute to the delivery of an efficient service to the public.

You will also play an important role in supporting scrutiny, performance monitoring, and partnership working, helping the organisation meet its legal, operational, and ethical responsibilities.

What We're Looking For

We are looking for a highly organised and proactive administrator who can manage competing priorities and maintain high standards of accuracy and professionalism.

You will have:

• Strong administrative and organisational skills.
• Experience managing records, databases, and digital information systems.
• Excellent communication and interpersonal skills.
• The ability to prioritise workloads and work effectively in a busy environment.
• Strong attention to detail and a commitment to maintaining accurate records.
• Confidence working with Microsoft Office applications, including Outlook, Teams, and SharePoint.
• The ability to handle sensitive and confidential information with professionalism and discretion.
• A commitment to the Force Values and the principles of the Code of Ethics.

Interested?

If you are an organised and motivated individual looking to make a valuable contribution within a policing environment, we would welcome your application.

For further information about the role, responsibilities, and essential criteria, please review the full Job Description and Person Specification before applying.