Crime Support Clerk

Role: Crime Support Clerk

District: Sheffield 

Location: Ecclesfield, Sheffield

Salary: £25,242 - £27,204

Hours: 37

Contract Type: Temporary until 31st March 2027

In this role you will provide general administrative support within the CID administration unit.

Key responsibilities:

  • Interrogate and/or retrieve data from various computer systems including CONNECT, SMART Contact, PNC and Caspre. To update and maintain CMS ii.
  • Collate and disseminate data from CONNECT, CMS ii and PNC in order to confirm stolen vehicles.
  • Liaise with Criminal Justice Unit and other offices within South Yorkshire Police.
  • Adhere to Force policy when dealing with currency that is potentially counterfeit.
  • Comply with Data Protection Act when dealing with telephone enquiries from members of the public/insurance companies etc.
  • Peruse/decipher court results to update CONNECT, as necessary.
  • Interrogate and decipher Court files and request the OIC to submit further crimes in order to detect and update CONNECT in line with District performance indicators and Home office counting rules.
  • Process ‘Acknowledge Recorded Offence differs from Disposal Offence’ tasks on CONNECT.
  • Handle files containing sensitive, distressing and explicit papers received i.e. rapes, murders and child abuse cases.
  • Deal with the thinning, weeding and destruction of paperwork/files in line with the MOPI guidelines.
  • Processing Criminal Injuries Compensation Authority applications.
  • Photocopy, file and maintain records for ease of retrieval.

 

Skills and experience:

  • Previous administrative and computer experience
  • Competent in the use of Microsoft Word and Excel, Email and the internet
  • Experience of dealing with confidential information
  • Ability to work on own initiative

 

Skills and experience as documented in the role profile need to be evidenced in your application to be considered for interview.

For more detailed information relating to the role, skills and experience for this role, please click here to view the role profile.

What we offer:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

  • A highly competitive salary and access to a generous pension scheme
  • Generous annual leave allowance
  • A wide range of family friendly policies including enhanced maternity, paternity and adoption leave 
  • Flexible working arrangements including flexi-time and hybrid working
  • A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust
  • Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police
  • Employee Assistant Programme (accessible 24/7) offering confidential support and advice 
  • Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme
  • Committed to embedding sustainability: South Yorkshire Police Sustainability Strategy 2020-2025 (yhrn.police)
  • Membership to the Sports and Social Club
  • Access to a wide range of staff support groups and networks

 

Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 3 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process. 

South Yorkshire Police’s overarching aim is to deliver an excellent police service to support safer communities. The public’s assessment of our excellence is influenced by the level of trust and confidence in us, as an organisation and as individuals. In comparison to the general public, police officers and police staff are held to a higher standards of behaviour and accountability. In applying to join the police, applicants are accepting of these higher standards and understand the implications on their right to privacy.   

South Yorkshire Police’s Key Values: 

At South Yorkshire Police we have 3 key values which run through everything we do Fairness, Integrity & Trust, the attached document details the key behaviours we expect all employees to adhere to.

Smarter ways of Working:

South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community.

There are 3 different categories as part of this which are: Fixed, Field and Hybrid. 

This role has been evaluated as a hybrid role. 

Hybrid: Applicable when the work can be undertaken at any location, whether that be a SYP building or from home. 

Contact details:

For further information about the role, please contact: Sam Savage on 07824 083881 or 0114 2963964

Closing Date: 13th April 2026

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Recruitment Manager and the Line Manager for the role.

Candidate Information:

Please note that, should you be successful at the interview stage and before appointment, the relevant pre-employment checks are required. These include references, medical clearance, vetting clearance and sickness absence criteria check.

Diversity & Inclusion:

Applications are particularly welcome from female and ethnic minority candidates.

It is really important to us that the department represents the community we serve, in order for us to provide the best service, utilising a range of backgrounds, experience and skills. We support and value all officers and staff and the unique experiences they bring to the role. We strongly encourage and welcome applications from these valuable underrepresented groups.

If you are from an underrepresented group and want to find out more about the support we can offer, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk

In addition, we will look to support anyone who requires Part Time/Job share working hours. 

Internal Candidates:

This vacancy is temporary therefore, you must have the support of your current Line Manager to apply. If you are a permanent member of staff, this would be classed as a secondment opportunity. If you are on a fixed term contract, you must contact the Recruitment Team before applying. 

Please ensure that you and your current line manager complete the attached consent form. Please email the completed form to the hiring line manager, with the role title and the closing date stated in the subject of your email. 

Without support, your application will not be considered any further.

Further Information:

This role is offered on a fixed-term basis in accordance with applicable employment legislation and South Yorkshire Police policy.

Fixed-term contracts are used where there is a genuine business need, such as project-based work, temporary cover or time-limited funding.  The fixed term period is subject to change, linked to the posts requirements and may be subject to extension or early termination in line with appropriate notice period.

All fixed-term employees will receive equal treatment and access to opportunities in line with our commitment to fair and inclusive employment practices.

Where appropriate, fixed-term roles may be made permanent without the need for a further recruitment process.

Documents to Review: 

For the Police Staff Recruitment Vetting Handbook - Please Click here

For Application Guidance and Tips - Please Click Here

For the FIT Values of South Yorkshire Police - Please Click Here

For Secondment Approval - Please Click Here

View our recruitment video:

https://youtu.be/2dGn5qti7_c

Apply