The principal responsibility of the Case Supervisor is to manage the delivery of key processes within the criminal justice system ensuring prosecution files are maintained, developed, quality assured and tracked to ensure the file and its contents appear at court on time and trial ready. In particular, to:
- Supervise criminal justice unit team ensuring prosecution files are progressed through the criminal justice system allowing agencies such as the CPS and the courts sufficient time to deal with their responsibilities.
- Provide line management to team members, prioritising and managing workloads, and dealing with the full range of people management responsibilities such as development, staff welfare, performance management, discipline, attendance management, duty developments and abstractions.
- Monitor the quality of case files to identify deficiencies and resolve any issues in consultation with officers, staff, partner agencies as appropriate.
- Conduct file reviews at point of receipt and prior to provision to CPS, checking for deficiencies, which may cause a trial to fail at court.
- Conduct research using PNLDB and the Internet to maintain and update knowledge of the criminal justice system.
- Provide advice and guidance to officers and staff.
This list of duties is not restrictive or exhaustive and the post-holder may be required to carry out duties from time to time that are either commensurate with/or lower than the grade of the post. In some posts this might include the ad-hoc provision of guidance and informal training of new colleagues.
