Job Title: Business Support Officer
Salary: The starting salary is £40,519, which includes allowances totalling £3,009.
The salary is broken down as £37,510 basic salary, which will increase annually until you reach the top of the scale £40,141. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.
Location: 50 Broadway, London, with flexibility to work remotely. NPCC encourages applications from candidates living across the UK.
Contract – Fixed Term Contract until 31/03/2028 (with the potential for further extension subject to funding and performance).
Civil Service applicants should be aware that this position is at HEO equivalent level.
THE NATIONAL POLICE CHIEFS’ COUNCIL (NPCC)
Policing is operating in a time of global change and uncertainty, the public and our staff need a service which is responsive, able to tackle future challenges and embrace opportunity.
The National Police Chiefs’ Council (NPCC) brings UK police leaders together to set direction in policing and drive progress for the public.
We achieve this through:
- Coordination – by joining up the operational response to critical national policing issues to deliver policing today and shape the future.
- Collaboration – by working in partnership as part of the whole policing system and beyond to improve public safety.
- Communication – by sharing the collective expertise, views and action of UK police chiefs.
CHIEF SCIENTIFIC ADVISOR TEAM
As articulated in the NPCC Strategic Plan 2021-2025, science, technology, analysis and research (STAR) is central to our delivery of a world-class police service. The Office of the Police Chief Scientific Adviser (OPCSA) sits at the heart of this ambition. OPCSA delivers independent and timely scientific and technology advice to NPCC members on strategic, policy and operational issues. It drives the growth of STAR by encouraging an integrated and ambitious set of activities across NPCC portfolios. Additionally, it fosters collaboration across Whitehall and with the wider science community, both nationally and internationally. The CSA supports the whole policing sector and works closely with the College of Policing, the National Crime Agency, the Association of Police and Crime Commissioners, His Majesty's Inspectorate of Constabulary and Fire & Rescue Services, individual constabularies and government departments.
THE ROLE
The Business Support Officer is responsible for providing business and secretariat support to the Office of the Police Chief Scientific Adviser (OPCSA) meetings, functional committees/groups and governance structures. As well as general business support across the team to support its effective operation. The job holder will be the first point of contact to the OPCSA and must present a professional, efficient and effective manner to maintain the image and reputation of the team.
The successful candidate would need to have the following experiences and skills:
- Knowledge of IT systems, the ability to pick up new system/packages quickly and keep up to date with technology as it develops/advances.
- Excellent analytical and organisational skills, including: the ability to plan and manage multiple work-streams and competing priorities; evaluate, analyse and swiftly summarise information from a wide variety of sources; numerate with a keen eye for detail and accuracy in written and financial reports.
- Ability to deal effectively with any administrative errors/problems that occur, seeking guidance where necessary to ensure the team administration process is delivered swiftly, effectively and to the required service.
- Experience of managing competing issues and priorities, including those escalated.
- Experience of providing comprehensive secretariat and business support within a large public or private sector organisation, including maintaining accurate records and preparation of relevant documentation for use within the OPCSA.
EMPLOYEE BENEFITS - If you join and work for us, you will get access to:
- A competitive salary with yearly increments.
- Support networks, free Employees' Assistance Programme, Occupational Health and wellbeing services.
- Flexitime, with the ability to undertake your hours flexibly and in line with business need.
- Hybrid working, with the ability to work remotely dependent on role.
- Competitive pension scheme.
- Company sick pay.
- Job related equipment supplied
- Specialist equipment supplied, under Occupational Health referral
- Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5).
- Development, coaching and mentoring opportunities available.
- Supportive and flexible onboarding plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
VETTING
Applicants must hold or be prepared to undergo RV & CTC level before taking up the post.
APPLICATION REQUIREMENTS
Please provide a CV and evidence against the following competencies, (350 words maximum per competency) which are based on the knowledge, skills and experience set out in the job description and the competencies in the Competency and Values Framework (CVF).
Please note, the job description is used as a framework to review and manage performance when an individual is in post, and therefore not all knowledge, skills and experience are required from the outset. We are looking for someone who can demonstrate some of these and is willing to learn and achieve objectives set.
- We analyse critically, Level 2 - Please give an example of a time when you were asked to prepare for a strategic meeting and provide support for a manager that required careful analysis and attention to detail. How did you ensure the information was accurate, relevant, and clearly presented?
- We take ownership, Level 2 - Can you describe a situation where you identified and resolved a problem at work? What was the outcome and what tools/processes did you use?
- We are innovative and openminded, Level 2 - Please give an example of a time when you identified an opportunity to innovatively improve or streamline a process using Microsoft Office tools including SharePoint? What was the challenge, what solution did you propose, and what was the result?
Should you want to know more about the role, we would strongly encourage you contact hr-recruitment@npcc.police.uk to arrange an informal conversation.
- Please do not attach 2 copies of your CV.
REASONABLE ADJUSTMENTS
We are committed to inclusive recruitment and support reasonable adjustments in line with the Equality Act 2010. If you require adjustments (e.g. assistive tech, extra time, or advance questions), please let us know in advance.
FAIR RECRUITMENT
To ensure fairness, interviews and assessments must be completed independently. The use of Artificial Intelligence (AI) or external assistance during these stages is not permitted. AI may be used to help prepare your application, provided the content is honest and reflects your own experience.
We value integrity, transparency, and personal accountability. Demonstrating these qualities throughout the recruitment process is essential.
ADDITIONAL INFORMATION
Occasional national travel may be required. Travel expenses will be paid if location allowance is not being received, or when travel falls outside of the home to work journey. NPCC will pay for overnight accommodation if required.
The Metropolitan Police manage HR for NPCC recruitment.
Completed applications must be submitted by 23:55 on 5th July 2026.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 6th July 2026.
Following application review, successful candidates will be invited to interview. Interview dates will commence from 13th July 2026.
Please note that if you are applying as a secondee from another national police force or government organisation, please contact HR-Recruitment@npcc.police.uk, do not apply online via Oleeo.
