Admin Assistant (Grade B) (People Branch) (Ref: 327)

Based in the Prestwich area of Manchester the Sedgley Park Centre is the training base for GMP.

The branch has responsibility to train all staff including recruits, first response teams, enquiry counter officers, integrated neighbourhood policing teams and control room staff.

The branch delivers a comprehensive menu of training options and prides itself on the quality of service it provides, continually looking to improve and innovate. Recognised as a centre of excellence, GMP trainers regularly host events for police forces from across the country and overseas.

Greater Manchester Police are focused in being the best force in the country. The communities we serve across Manchester are our customers and we value the trust they place in us.

Maintaining trust requires that we constantly assess and improve our relationships with all our communities.

Encompassing everyone we come into contact with, we strive constantly to improve the customer experience.

The training dealt with by the Administration hub ranges from Computer training, Leadership training to Public Order and Officer Safety training. The role involves daily and weekly tasks such as creating events on our training administration system, creating class lists and updating attendance.

A large part of the role is forward planning to ensure duties are completed ahead of course start dates. Some paper administration is also completed, such as creating course manuals and support materials however, a large part of this role is computer based. There will be opportunities and requirement to work with a wide range of police staff and officers from across the force, of varying ranks on a day to day basis. The role requires regular communication by phone, email and visitors to the site. This role requires strong organisational and planning skills, and the ability to multi task.

The role requires the postholder to have keyboard experience i.e. typing/computer applications such as Microsoft Office and carry out duties/tasks relevant to the post including: recording/inputting information and associated filing.

It is essential that you have experience of handling information of a sensitive and confidential nature and display the capability to produce written work to the required standard, accurately, legibly and concisely i.e. minutes letters, reports relevant to the post.

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