Senior Infrastructure & Cloud Engineer - £50,746 - £54,649 (including market factors uplift)
Our Infrastructure & Cloud Services team provide technical support for a variety of critical business systems such as Microsoft Endpoint Manager (Intune and Configuration Manager), Active Directory, Entra ID, Windows 11 and Mobile Device platforms, Azure Virtual Desktop, Public Key Infrastructure and Microsoft 365 Applications and Services.
Avon and Somerset Police relies on technology to provide information to deliver policing to our local communities. The Information Technology Directorate comprises IT professionals who are dedicated to IT provision that directly supports policing.
This role is predominately home working but with a current requirement to attend the office (Police HQ, Portishead) with the wider team once a week.
Key responsibilities:
Providing comprehensive support to a range of services, including:-
- Maintenance and administration of Microsoft Endpoint Manager Configuration Manager (Application deployment and troubleshooting, OS build task sequences including drivers and BIOS configuration)
- Administration and support of Microsoft Intune (Autopilot enrolment / deployment of modern managed windows devices, mobile device enrolment profiles, Intune app deployment).
- Management of the client endpoint and server estate through group policy and Intune configuration profiles/policies.
- Configuration, Management and troubleshooting of Azure Virtual Desktop hosts and associated dependencies.
- Ongoing support and maintenance of AD Directory Services including DNS and Public Key Services.
- Management and Configuration of Entra ID and Microsoft 365 Applications and Services to align to national policing standards.
- Support and maintenance of on-premises Kemp Loadmaster Load Balancers
- Provision, development and solutioning
- Installation and configuration
- Input to development of standards
- Service monitoring, asset management, pro-active prevention, and associated maintenance
- Fault diagnosis and resolution
- Upgrades and Patching
An ability to adapt strong computer literacy to a variety of systems and situations is critical so that you can provide professional and technical expertise to stakeholders across the whole organisation
Skills & experience:
- 3+ years’ experience of working in a similar role with solid Microsoft 365 skills
- A working knowledge of Kemp Loadmaster load balancers would be advantageous
- Strong computer literacy and understanding of technologies to a level deeper than simply the end-user experience
- Strong demonstrated experience of Azure Virtual Desktop (AVD) and Nerdio Manager for enterprise would be highly advantageous.
- Experience in relevant technologies (including Azure, Windows Servers, end-user devices, Windows system administrative tools and complex line-of-business applications)
- Excellent communication skills with experience of collaborating across multiple people/teams and developing good working relationships
- Pro-active approach to problem solving
- Methodical approach to the organisation of workloads
The role-holder will know how to develop good relationships with their team and key stakeholders across the organisation. You will need to be customer focused and passionate about providing a first class service to all parts of the organisation, understanding best practice so that you can provide professional and technical expertise.
Additional information:
Driving licence: There will be occasions when you are required to travel around the force area therefore the successful person will need to hold a full UK driving licence.
Please note that following a successful probation period, this post has a potential on call requirement for which appropriate allowances will be paid.
The base salary for this role is £47,046- £50,949, you will also receive a market factors uplift of up to £3,700 (depending on experience)
**In addition to the application form, we also require a copy of your current CV. If you are are unable to upload your CV to your application, please email a copy to: Talentpolicestaff@avonandsomerset.police.uk**
Benefits
We reward our people with an outstanding benefits package, some of these perks include discounts and savings for you and your family on retail, dining out, holidays and theme parks. If you are lucky enough to visit our Head Quarters in Portishead, you’ll have access to a 24 hour gym, on-site Costa Coffee shop and beautiful grounds.
If you are looking for a new opportunity, something different to anything you’ve done before but where you can use your expertise and skills for a different purpose then consider Avon and Somerset Police, the perfect place to continue your career and make a difference
