Business Analyst

Salary Band 10, £50,154 - £54,696 (Please note it is Northumbria Police policy to appoint at the beginning of the band)    

Location: Agile, Forth Banks Police Station and homeworking  

Hours/Contract: 37 hours per week, permanent  

Working for #TeamNP   

Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff and 200 volunteers come in.    

As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.    

As a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.    

Whether you’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.    

Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.     

Learn about our full benefits package   

The role   

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively. Do you think you have what it takes to help us make a difference?  

As a Business Analyst, you will be the organisation’s central expert in analysing, shaping, and documenting business requirements and future capabilities. You’ll translate complex information into clear, accessible insights and play a critical role in enabling innovation and efficient service delivery across our force.  

Working within the Corporate Hub, you will support key elements of our 2030 transformation programme by driving process optimisation, developing robust business cases, supporting strategic procurement, and preparing the organisation for emerging technologies. You’ll work closely with senior stakeholders, national policing bodies, partner forces and suppliers, helping to ensure our solutions are not only fit for purpose but positioned for the future.  

What you’ll do   

  • Lead end‑to‑end requirements gathering, engaging stakeholders, facilitating workshops, and validating functional and non‑functional requirements.
  • Map, analyse and optimise business processes, identifying inefficiencies, risks and opportunities for improvement across the organisation.
  • Support early market engagement and tender activity, contributing to supplier assessments and the creation of procurement documentation.
  • Develop evidence‑based business cases that clearly outline costs, benefits, risks and return on investment to support senior decision‑making. ·   
  • Assess regulatory requirements, including initial DPIAs and information security considerations, ensuring technology solutions meet appropriate standards.
  • Support project delivery through requirements traceability, user acceptance testing preparation, and close collaboration with project and technical teams.
  • Build strong relationships with stakeholders at all levels, including national policing partners, external agencies and solution suppliers.
  • Champion continuous improvement by identifying opportunities for efficiency, innovation, and the adoption of emerging technologies such as AI.  

Sound interesting? For further information, and to support your application, please view the job description

What you’ll bring   

  • Strong understanding of IT service delivery, technology projects, and governance processes.
  • Experience developing business cases and supporting digital transformation initiatives.
  • Ability to act as a change agent - translating the value of new technologies into meaningful business benefits.
  • Excellent communication and presentation skills, with the ability to engage both technical and non‑technical stakeholders.
  • Proven experience in stakeholder management, collaboration and influencing at a senior level.
  • Degree‑level education or equivalent relevant experience.
  • Knowledge of emerging technologies, the digital landscape within policing, and the national direction of travel for Digital Policing.
  • Familiarity with software development lifecycles, public‑sector commercial processes, ITIL, and Prince2 (or equivalents).  

Why join us?  

You’ll be part of a supportive, forward‑thinking team where your expertise directly shapes how policing services are delivered now and into the future. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.   

Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone  

Interested to learn more? For further information about the role please contact Paul Lynch, Force Transformation Lead by email at paul.lynch@northumbria.police.uk    

What we offer     

  • 26 days’ leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays 
  • NHS Fleet Solutions Car Lease Scheme 
  • Enhanced maternity, shared parental and adoption leave 
  • Flexi time - allowing you to fit your working hours around your individual needs 
  • Flexible working (we are happy to discuss options such as compressed hours) 
  • Agile working – option to work from home, your team zone, and spaces across the force 
  • Fantastic market-leading public sector pension scheme with up to 16% employer contribution 
  • Corporate travel schemes – local rail, bus services and metro discounts 
  • Access to private healthcare and eye test vouchers 
  • Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets 
  • We’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support
  • Access to gyms in some stations   
  • Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel 
  • Cycle to work scheme 
  • Opportunity to volunteer in local community    

We are committed to building a dynamic, agile workplace where meaningful connection are key. For roles designated as agile or home-based, employees will work from a Force site at least once a week, with two days recommended. Hiring managers will be happy to discuss how this works in practice at interview stage. This approach helps build strong relationships, supports wellbeing, and fosters collaboration across teams.  

Just so you know  

Our application form will help us understand how your work, education and life experience has prepared you for the role of a {Role Title} with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.    

The recruitment process will consist of the initial application form followed by a face to face interview.  Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.    

We are proud members of the Business Disability Forum, working together to improve the lives of disabled employees. As a Disability Confident Leader, we are committed to offering an interview to disabled applicants who meet the essential criteria for the role. In cases of very high application volumes, we may prioritise those who most closely meet the criteria, applying the same fair approach for all candidates.  

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.     

Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.  

If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed.  A job offer will be dependent upon vetting clearance, medical information, and references.   

Terms of appointment  

This is a permanent role subject to a six-month probationary period.  

If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.   

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.   

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