Location of Role: Boreham
Advert Closing Date: 26/03/2026
Starting Salary: £27,204.00 (pro-rata for part-time vacancies)
Part/Full Time: Part Time
Contract Type: Permanent
Working Pattern: Mon-Fri
Weekend/Evening Working: No
An exciting opportunity has arisen for an individual to join the Vehicle Recovery unit currently based at Boreham.
As one of our Vehicle Recovery Administrators you will be joining a highly motivated team, dedicated to the identification, retention, protection of evidence and rightful release of vehicles to their lawful owners.
This challenging role requires the successful candidate to undertake research and gather information to enable you to make decisions about the retention and release of vehicles. You will be required to support the management of vehicles in our possession in line with force policy, the contract and legislation. You will review the need to retain items, make decisions on when vehicles/items can be released, arranging for their return, ensuring vehicles and items retained in our possession are kept to a minimum, working closely in support of the Vehicle Recovery Section Head who is responsible to the Head of Roads Policing for the delivery of the vehicle recovery scheme.
You will have confidence to provide guidance to officers of all positions thereby enhancing the service offered by the department and you must show you have the ability to act confidently and appropriately in a wide range of circumstances, judging when to handle matters personally and when to seek further advice and support, and you must demonstrate the ability to act with tact, diplomacy and the capacity to remain calm in the face of provocation.
You will be able to demonstrate competent IT skills, being well versed in a wide range of software packages. It is essential that the successful candidate has good all-round general education to at least GCSE A-C or equivalent experience in English and Maths. Together with excellent communication skills – you must prove your ability to deal with calls from members of public as well as other agencies and organisations, whilst also having the ability to build and develop working relationships.
Changes in processes are constant and therefore you will be open and comfortable in taking on new challenges and working practices.
We are genuinely an inclusive team and welcome anyone who is hardworking from any background, we embrace diversity and feel that everyone can bring different benefits to the team.
To ensure our job advert actively promotes inclusion, we are proud to have consulted with the Multi Ethnic Support Association and the National Black Police Association.
Essentially you will be enthusiastic, self-motivated, highly organised, possess an enquiring mind and have the ability to multi-task and prioritise work at short notice. You will be required to work unsupervised at times and will be a good team worker within a small team. A high degree of personal responsibility and decision making must be evidenced.
Within your application, please provide evidence of the following:
- Your ability to deal with calls from members of the public and agencies.
- Evidence of successful team working and an example of when you have worked with others to achieve a task successfully.
- Your ability to gather information from a range of sources and presenting them in a format to aid decision making.
- Your previous experience in the use of IT systems such as Microsoft Word, Excel and any systems you feel are relevant to your application.
Essex Police offer agile working which designates that certain roles can offer flexibility in terms of place of work, including some home working. The specific requirements of this role will be discussed during the interview stages with candidates. The extent of flexibility will be agreed through individual assessment with the line manager to assess operational requirements and individual’s suitability for home working. In the event that home working is agreed for the successful candidate, there will be a requirement to regularly attend the contractual workplace, as agreed with the line manager.
For further information about the role, please contact Tanya Keen via email Tanya.Keen@essex.police.uk.
For the full job description please click here.
Your application for this role will be shortlisted on the content you provide within the “reason for application” question, within the application form itself. CV’s, covering letters or attachments are not included in the shortlist. Within your “reason for application” answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.
Depending on your current vetting level and security clearances, you may be required to complete additional vetting information during the recruitment process.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating ‘Application Support and Adjustments’ in the title of your email. Alternatively, you can call us on 01245 452833. Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.
If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.
As a Disability Confident Leader we:
- Have subjected our Disability Confident self-assessment to external challenge and validation.
- Are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident.
Diversity, Equality and Inclusion are central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.
Through the dedicated commitment of our support networks, DE&I team and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice; where everyone feels included.
Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.
