Post Title: Capacity and Demand Manager
Contract type: Permanent
Rank/grade: E
Salary: Starting Salary £42,220 + £6,920 London Weighting
Directorate/department: NLF/Report Fraud
Vetting level required: MV / SC
Location: Guildhall Yard East, London.
This role is open to all Police Staff / external candidates who meet the essential criteria of the person spec, regardless of current grade.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.
Who are we?
As City of London Police, we protect the people, businesses and infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. London City is the smallest borough in London, so does that make our job any less challenging? Absolutely not – because there’s so much going on.
City of London Police play a vital role in keeping the City of London diverse community safe. As a Police Staff member you will be helping to making the city safer and deliver a valued service for those that live, work and visit the city.
The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.
The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those who are disabled, have long-term health conditions, and/or are neurodivergent, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals.
About the team
Report Fraud Enabling Services are made up of various teams responsible for the underpinning technology of Report Fraud. We provide support to ensure the health of the service commercially and technically, along with developing a Continuous Improvement roadmap, ensuring new technologies and our ways of working keep the service up to date from technology service KPIs and compliance perspectives
You can find out more about working within National Lead Force here- https://vimeo.com/1124775531/c2ea98aee0?share=copy
About the role
The City of London Police is seeking an experienced and commercially aware Capacity and Demand Manager to take ownership of financial, consumption, and capacity management across the cloud platforms that underpin the national Report Fraud System.
While not a traditional ITIL-based Demand and Capacity Management role, this position shares many of the same principles, ensuring resources, data consumption, and licensing are well managed, efficient, and aligned to business needs. The role will have a strong FinOps and commercial focus, spanning Azure, AWS, and Palantir Foundry environments. Ensuring resources, data consumption, and licensing are well managed, efficient, and aligned to business needs will be a key focus of this role.
Responsibilities
In this role, you will be:
- Establish and lead the Demand and Capacity Management function across Azure, AWS, and Foundry platforms, embedding effective governance, monitoring, and reporting processes
- Develop and implement commercial and financial controls for cloud spend and data consumption.
- Monitor, forecast, and optimise cloud resource utilisation, ensuring that capacity meets operational and business demand without incurring unnecessary cost.
- Track and report on Foundry data consumption and licensing, ensuring compliance with contractual limits and financial thresholds.
- Lead demand planning and cost forecasting activities, ensuring accurate budgeting and spend control across all platforms
Requirements
For this role, we need you to have experience of:
- Proven experience in Cloud Financial Management, FinOps, or Capacity/Demand Management roles.
- Strong understanding of cloud commercial and operational models, particularly AWS, Azure, and ideally Palantir Foundry.
- Excellent financial and analytical skills, with experience in budgeting, forecasting, and cost optimisation.
- Familiarity with FinOps frameworks, including cost allocation, chargeback/show back, and tagging strategies.
- Experience with cloud cost management tools such as AWS Cost Explorer, Azure Cost Management, or equivalent platforms.
This vacancy is open only to those who have the right to work in the UK. Also, due to this role requiring MV/SC level vetting, you need to have continuously resided in the UK for the last 5 years. This residency needs to be in the immediate 5 years prior to this application. If you do not meet this requirement, you are not eligible to apply for the role, due to nature of the vetting checks needed.
If you would like to discuss the role please contact: steve.tyas@cityoflondon.police.uk
Selection Process
As part of the initial application process, you will be asked to evidence how your experience, skills, and knowledge demonstrate your ability to meet the person specification of the role.
The application and interview will be tested under Level 2 of the College of Policing Competency and Values Framework.
Applicants who fail to address the skills/knowledge/experience of the job description will not be considered.
The closing date for applications is 20th March 2026 @ 12pm
Following shortlisting, successful candidates will be invited to attend a competency-based interview, anticipated to be held week commencing 30th March 2026.
We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way, would like us to do anything differently to help you apply for our roles, or have any other questions, please get in touch with HR via hrservices@cityoflondon.police.uk
Benefits:
A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it’s vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.
The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office-based shift patterns. Feel free to speak to us about any flexible working requirements.
The Force has a number of Staff Support Networks that can offer you support and advice. Applicants are very welcome to contact the networks directly if they need any support or ask any question before they apply. For further information on the networks and their contact details please visit:
- LGPS Pension Scheme -Local Government Pension Scheme explained - Which?
- Access to Blue Light Card scheme -Welcome to Blue Light Card
- Discounts within the Square Mile specifically for City of London Police employees
- Free access to our Force Gym (with dedicated time for female colleagues throughout the week), Personal Training Instructors with a range of specialisms, and a large variety of fitness and wellbeing programmes
- 29 days’ annual leave + bank holidays, increasing up to 34 days with continuous service
- Season Ticket Loans
