Staff Officer - Turnaround Teams

This role is available as a designated homeworking role. Please note, some travel may be required.

Applications for this role are restricted to existing officers or staff of a UK police force or UK policing organisation.

About us:

Our mission is: Leadership, Standards, Performance. This guides our work with individuals, forces, and policing partners towards our vision. We exist to support police officers, police staff and volunteers to deliver the best service to the public. Only through high quality leadership, consistent standards and continual performance improvement can everyone in policing reach their full potential. Our mission guides our work with individual, forces and partners towards our vision.

Although we are a relatively small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles.

We offer a supportive and inclusive environment for people to thrive. Our extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.

Additional Information:

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

Due to our status as Public Servants, we are not eligible to participate in the Civil Service transfer process. Therefore, while successful candidates can transfer in on their existing terms and conditions, any subsequent transfer out of the College to the Civil Service cannot be guaranteed on existing terms and conditions, and new starter/modernised terms may apply.

The College embraces diversity and promotes equal opportunities. As such, we comply with the Disability Confident Scheme (DCS) and apply the minimum selection criteria at sift stage of the recruitment process.

Our vetting

If you are successful at interview, you will be required to undertake pre-employment security checks – NPPV2 and CTC. You will be sent a security questionnaire which must be accessed within 24 hours.

Please note, these checks can take up to 10 weeks. You will only be offered a start date after the checks have been completed. If the outcome of these checks is not satisfactory, your recommendation for employment will be withdrawn.

As part of the national policing reforms announced in January 2026, new Police Force Turnaround Teams are being established to intervene directly in underperforming forces, drive improvement, and help restore public confidence. These specialist teams will support improved performance, strengthen leadership capability, and drive cultural and operational reform.

This role provides a unique opportunity to play a pivotal role in shaping and mobilising national policing performance improvement.

As Staff Officer you will provide complete and comprehensive support to the Performance Improvement Lead, working closely with them, to ensure they are as informed, briefed and prepared as necessary to discharge their duties effectively. Provide day to day coordination of their activity, be the point of contact for all complex queries and requests and stand in for the Performance Improvement Lead when required, to represent the College.

Some of your responsibilities will include:

On behalf of the Performance Improvement Lead - liaising and coordinating with the wider Evidence-based Performance Improvement Project team, using insight to connect and link projects, manage correspondence, co-ordinate actions, facilitate strategic events, undertake research, monitor progress, collate responses to the Home Office and ensure deadlines are met.

Supporting the College’s work with external stakeholders by proactively building and maintaining networks of contacts across the offices of senior policing stakeholder contacts (NPCC, APCC, Home Office, HMICFRS), drawing information together to improve understanding about issues and responses to queries

Champion the Evidence-based Performance Improvement Project team’s positive reputation and represent the Performance Improvement Lead at events and meetings where appropriate.

To be successful in this role you’ll need:

• Experience of engaging and working successfully with a broad variety of stakeholders using a wide range of communications channels
• Experience in working in front line policing or a wider knowledge of UK policing governance structures and environment.
• Excellent interpersonal skills with the ability to influence, negotiate and build effective working relationships with and lead collaborative teams of internal and external senior stakeholders and staff to achieve timely results

Please see the attached job description which contains full details of the role.

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Seeing the Big Picture

We'll assess you against these technical skills during the selection process:

• Experience of engaging and working successfully with a broad variety of stakeholders using a wide range of communications channels.
• Experience in working in front line policing or a wider knowledge of UK policing governance structures and environment.
• Excellent interpersonal skills with the ability to influence, negotiate and build effective working relationships with and lead collaborative teams of internal and external senior stakeholders and staff to achieve timely results.