Lancashire Constabulary is looking for an Estates and Facilities Management Administrator to join our team. The role involves overseeing the day-to-day operation of the CAFM repair portal and providing administrative support to the Estates and Facilities Management Department.
Key Responsibilities:
- To support the Estates technical professional staff and Business Support teams by providing an efficient and cost effective first-class reactive maintenance response service by interpreting requests for maintenance and allocating appropriate contractors in accordance with agreed technical and financial parameters and ensure appropriate records are updated and stored within the CAFM portal which will include following through requests to completion.
- To oversee a wide range of responsibilities with the FM Services Function, including Contractor Vetting processes and general operational administration.
- To understand contract standing orders and financial regulations in line with public procurement directives to aid and support to the professional staff in procuring service contracts and construction quotations and tenders.
- Provide a high-quality service to all stakeholders and customers by dealing with electronic, telephone and personal enquiries with efficiency, tact and diplomacy. Ensuring timely communication and documenting processes where required.
- To administer, process, code to the relevant budget and approve within agreed parameters the requisitioning of purchase orders, raise sundry debtor’s invoices for the department, raise cheques and check and batch water invoices.
Please see the attached job specification for further details.
Skills and Experience:
- Experience of inputting, updating and maintaining computerised and record systems.
- Experience in communicating with internal colleagues and external associates by telephone and personal enquiries.
- Experience in the use of and have comprehensive knowledge of Microsoft Office - in particular Word, Excel, Access and PowerPoint.
- Experience of the production, and analysis of management information (EG graphs, tables, statistics) to support and inform management decisions.
Vetting and Medical:
Please be aware, as a condition of your appointment you must undergo and pass Recruitment Vetting (RV). Please be aware there is a minimum 3 year UK residency requirement for Recruitment vetting and you must be 18 years old at the point of applying. Successful applicants will also be subject to a medical assessment.
Benefits:
- 25 - 31 days annual leave (role dependant) plus 8 bank holidays pro rata
- Local Government Pension Scheme with contributions from 5.5% to 12.5% depending on your salary
- Sick pay provisions
- Generous maternity / paternity and adoption leave entitlements
- Option to become a member of the onsite unions
- Discounts from various retailers via the Blue Light Scheme
- Access to on-site-gyms – HQ
- Cycle to work scheme
- Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters
- Hybrid / Agile working (role dependant)
Closing date: Monday 10th August at 10am.
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Before you complete the online application, we would advise you to read the attached Information and Guidance documents.


