Looking for a rewarding full-time career where you can make a real difference?
Join Cheshire Constabulary as a Communications Operator and play a vital role in helping to keep our communities safe. Working in our Force Control Centre, you'll be the first point of contact for members of the public, providing critical support to frontline officers and helping us respond when it matters most.
Salary & Benefits
During Training
- £28,071 per year
Post Training
- Salary increases through annual increments within the pay scale.
Full-time shift pattern
- Including shift allowance and weekend enhancements, earnings can reach approximately £37,577 - £43,655 per year
Part-time late shift pattern
- Including applicable enhancements, earnings can reach approximately £16,495 - £19,164 per year
Please note that monthly earnings may vary depending on the number of weekends worked.
Start Dates
Successful applicants will join one of the following intakes (Dates are subject to change)
- January 2027 Intake: Monday 25th January 2027
- March 2027 Intake: Monday 15th March 2027
Training & Development
You'll receive ongoing support from experienced trainers, coaches and colleagues throughout your training, helping you develop the knowledge and skills needed to perform confidently in the role.
As part of the role, you'll complete a Level 3 Emergency Contact Handler Apprenticeship, gaining a nationally recognised qualification while developing valuable operational experience.
Please note: Annual leave cannot be taken during the first 14 weeks of employment due to the intensive nature of the training programme.
Training periods:
- January 2027 Intake: 25 January to 23 April 2027
- March 2027 Intake: 15 March to 25 June 2027
What we’re looking for:
- Passionate about public service
- Calm under pressure and able to multitask
- Experienced in customer service, either over the phone or face-to-face
- Confident using computers and technology
Shift Working
Our Force Control Centre operates 24 hours a day, 7 days a week, so flexibility to work shifts is essential. Example shift patterns can be found in the attached documents.
Key Recruitment Dates
January 2027 Intake
- Assessment Centre: 13th - 15th October 2026
- Interviews: w/c 26th October 2026
March 2027 Intake
- Assessment Centre: 10th - 12th November 2026
- Interviews: w/c 23rd November 2026
You will only need to attend one assessment date and one interview date.
Apply Early
If we receive a high volume of applications, this vacancy may close before the advertised closing date. We encourage you to apply as soon as possible to avoid disappointment.
Ready to start a career where every call can make a difference? Apply today.
