Protective Services Support Officer

Would you like a career like no other? If so… JoinUs

South Wales Police brings together thousands of people with the same aim – to keep South Wales safe.

We want to be the best at understanding and responding to our community’s needs. To do this we need the very best candidates from a wide range of backgrounds to apply to become part of our policing family.

We are looking for someone to #JoinUs as a Protective Services Support Officer in our Safeguarding and Public Protection Department. Could you be who we are looking for?

About the team/Department you will be joining:

SNPT Domestic Abuse Public Protection Safeguarding Team – Cockett Police Station.

Full time role (37 hours permanent, flexible contract)

Agile working will be considered, and core hours are 8am - 4pm Monday to Friday.

About the role and your key responsibilities:

We are seeking an enthusiastic and motivated support officer to join our team to contribute to safeguarding the most vulnerable members of our community.

Providing administration and secretarial support to the domestic abuse team in delivering their services to the public.
The successful candidate will monitor, and co-ordinate allocated tasks and priorities between the Unit, partner agencies and communities on their behalf.
The role also includes arranging meetings, liaising with attendees, providing minute taking services and tracking actions.

What skills and experience do we need you to bring to the role:

Must have a good standard of education to at least GCSE A-C Level, including Maths and English, or be able to demonstrate equivalent skills and abilities.

Must be computer literate and proficient in Microsoft applications, particularly Excel.

Excellent oral and written communication skills and be able to communicate complex information to diverse audiences effectively

Must be able to collect and accurately record information

Previous Administrative and Customer Service Experience

The successful candidate must be willing to undergo vetting to MV/SC Vetting.

Please note, if you are an internal candidate and subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis

We welcome applicants to apply who are keen, enthusiastic and have previous experience of working in a busy office environment and as part of a team.

There are numerous benefits to working for South Wales Police, from learning and development opportunities to schemes which aim to improve your lifestyle and wellbeing, as well as generous Local Government Pension Scheme / Police Pension Schemes, paid annual leave, flexible working and family friendly policies and many more, click here for more information.

If you would like any more information about the role, please contact Detective Inspector Lindsey Sweeney - lindsey.sweeney@south-wales.police.uk

First time applying for a role with South Wales Police? Be sure to read our application guidance for some hints and tips around the application form and what to expect, click here for more information. Please note the successful candidate must be willing to undergo vetting to the required level.