Detective Sergeant IFED (Insurance Fraud Enforcement Department) Referrals Hub
Post Title: Detective Sergeant, Insurance Fraud Enforcement Department, Referrals Hub
Type of contract: Full Time
Rank: Detective Sergeant
Directorate/Department: NLF/IFED
Statement of expectation for the role: 2 years
Vetting level required: MV/SC (internal officers may be required to undertake a vetting check before moving to the role)
Location: Guildhall Yard East
Salary: As per national Police Pay Scales
Description of Department:
The Insurance Fraud Enforcement Department (IFED) is part of the City of London Police’s National Lead Force for fraud and we have been established for over 13 years providing a dedicated resource to combat insurance fraud throughout England and Wales. As a dedicated unit, we receive funding from the Association of British Insurers (ABI) to undertake our work but are fully operationally independent to make our own investigative decisions. Some examples of the types of work we deal with include:
- Organised crime groups inducing collisions to defraud insurers.
- Fraudulent life insurance claims resulting in several hundreds of thousands of pounds of loss.
- Induced arson to commit insurance fraud resulting in a risk to the public and substantial losses to the insurance industry.
We are now seeking a dedicated Detective Sergeant to lead our referrals team which supports our operational colleagues and provides real value to a range of stakeholders. This role will see the successful candidate leading a small, multi-disciplined, team of dedicated staff and officers who work collectively to combat insurance fraud, as well as often, being the first port of call for our insurance industry colleagues to access our services. This diverse role will predominantly see the successful candidate responsible for delivering the following functions:
- Ensuring an effective referrals process, meeting Service Level Agreements and ensuring our operational teams receive investigations in a timely fashion.
- Leading a small team of DC’s who proactively seek to disrupt online insurance fraud through a range of innovative tactics.
- Supporting and developing our research and analyst colleagues to provide meaningful insights to ensure we remain effective.
This is truly an exciting time to join the referrals team as we transform our processes to free up time to focus on investigations and providing meaningful impacts to our victims, stakeholders and wider society.
This role is predominantly office hours, with the occasional requirement to change shifts to provide resourcing to night turn DS roles and other operational deployments such as the Lady / Lord Mayors Show. There is the occasional requirement to travel (UK based), to meet with stakeholders.
You can find out more about working within National Lead Force here- https://vimeo.com/1124775531/c2ea98aee0?share=copy
We will test this application and interview under the College of Policing Competency and Values Framework and the successful candidate will need to be competent in the following areas:
Essential Qualifications
- PIP Level 2 qualified Detective Sergeant.
- MV/SC vetting, or willing to achieve this.
Key Responsibilities / Essential Skills
- Effective decision-making skills in terms of identifying cases suitable for investigation as well as ability to assess and triage intelligence using models such as THRIVE+.
- Ability to build effective relationships with a range of internal and external stakeholders, acting as the gatekeeper for IFED’s services.
- Excellent oral and written communication skills with the ability to explain decisions clearly and effectively to a range of interested parties.
- Proficiency in a range of Microsoft 365 solutions such as Excel and MS Lists, as well as, police crime recording solutions such as Niche and APMIS.
- An innovative mindset where we constantly seek to improve the way we operate.
- Experience of criminal investigations with an evidenced ability to identify risk and cases likely to be suitable for investigation.
Desirable Criteria
- Knowledge and understanding of the Fraud Investigation Model (FIM).
- A working knowledge of financial investigations.
- A full UK driving licence and City of London Police basic permit (or willingness to obtain if external candidate).
Applications from interested candidates are to be submitted via the City of London Police online portal, applications take the form of an up to 700-word personal statement covering the above criteria and providing evidence supporting your ability to meet the three main responsibilities of the role.
If you would like to discuss this vacancy in more detail, interested candidates can book a Teams meeting with DI Simon Klust via this link or contact DI Klust via email.
Applicants who fail to address the skills/knowledge/experience of the job description will not be considered.
The closing date for applications is Friday 20th February 2026 @ 11:59pm. Interviews will be scheduled for Wednesday 11th or Friday 13th March 2026 at Guildhall Yard East.
[INTERNAL OFFICERS ONLY] Please note that your application will not be considered without the completed endorsement form. Please ensure you leave enough time for your verifiers and senior leaders to complete the support of your application before the closing date.
Please note Officers who are not within 3 months of completing their tenure period, will not be eligible to apply for internal roles. This applies only to Officers who are not currently working within this Directorate.
Benefits:
* In return, we will offer a number of benefits including a generous pension scheme, a free Oyster card for London (TFL) travel and subsidised national rail travel, which allows you to travel within a 70 mile radius. For further information please visit:
https://careers.cityoflondon.police.uk/working
The ATOC Rail Travel Concession allows regular serving police officers to travel on National Rail services within a 70 mile radius of London for a small monthly cost. This is a taxable benefit that the City of London Police negotiates and Officers make a contribution to the cost of the scheme. If you wish to confirm if your journey would be covered under this scheme, please contact HR Services directly as the 70 miles is an approximation. *
A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it’s vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.
The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office based shift patterns. Feel free to speak to us about any flexible working requirements.
The Force has a number of Staff Support Networks that can offer you support and advice. Applicants are very welcome to contact the networks directly if they need any support or ask any question before they apply. For further information on the networks and their contact details please visit:
This vacancy is open only to those who have the right to work in the UK.
The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.
The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those who are disabled, have long-term health conditions, and/or are neurodivergent, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals.
We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with HR via hrservices@cityoflondon.police.uk.