Digital Transformation Senior Business Analyst (Maidstone/Smarter Working)
Location of Role: Maidstone
Advert Closing Date: 29/08/2025
Starting Salary: £55,794.00 (pro-rata for part-time vacancies)
Part/Full Time: Full Time
Contract Type: Permanent
Working Pattern: Mon-Fri
Weekend/Evening Working: No
Kent Police have an ambition to be at the forefront of innovation, leveraging cutting-edge technology specifically in relation to Robotic Process Automation (RPA) and Artificial Intelligence (AI) to drive excellence in service delivery and achieve efficiencies. The newly created RPA and AI team will be pivotal in transforming our operations and delivering solutions.
We are therefore seeking a full time dynamic and experienced Senior IT Business Analyst to drive our demanding Automation and AI programme., this role is based at Kent Police Headquarters but is primarily home-based. You will play a crucial role in analysing and optimising critical business processes, identifying areas for improvement, and recommending IT solutions to meet those needs. You will develop and plan the contribution that IT Services can make to specific business objectives, processes and systems, establishing solid links between the business and operational needs and IT to transform business processes which maximise benefits. You will help to identify new and innovative approaches to performing business activities and influence the design of processes and systems to achieve improved performance, efficiencies, cost reduction and maximise the benefits of the approach.
You will be an experienced and expert Senior Business Analyst and have delivered IT services in a similarly complex environment using industry recognised approaches such as ITIL, Prince and Agile and be familiar with IT Environments and inter-dependencies on systems, services and underlying technologies. You will also have recent experience of working with senior business stakeholders, developing and managing stakeholder relationships with IT experts as required to conduct investigations at a high level to support business strategies.
You will possess technical expertise and proficiency in Automation tools and platforms, along with a solid understanding of software development and system integration. Strong project management skills, including the ability to plan, coordinate, and execute automation projects within set timelines and budgets will be essential. As are effective analytical skills with the ability to analyse complex processes and identify opportunities for automation, as well as to evaluate the impact of implemented solutions.
You will have excellent communication skills, both verbal and written, to effectively interact with stakeholders at all levels and to present ideas and proposals clearly. The role will also require exceptional leadership skills to guide and motivate the automation delivery team, ensuring high levels of morale and productivity. This is coupled with strong problem-solving skills to address technical challenges and optimize automation workflows and change management skills, that provide you with the ability to manage change and drive the implementation of new processes and technologies across the Force.
Kent Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £62,763.00.
For the full job description please click here.
Your application for this role will be shortlisted on the content you provide within the “reason for application” question, within the application form itself. CV’s, covering letters or attachments are not included in the shortlist. Within your “reason for application” answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.
All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating ‘Application Support and Adjustments’ in the title of your email. Alternatively, you can call us on 01245 452833. Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.
If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.