6309 Victim and Witness Support Officer
We are looking to recruit a Victim & Witness Support officer on a 12 month fixed term secondment, this position is to cover maternity leave.
The successfully candidate will work in Victims hub, Wheatstone House and report to the Witness care Team leader.
The main responsibilities of the role are to support victims and witnesses in receiving updates from court and attending court to give evidence.
This involves contacting victims and witnesses both by telephone, email and by letter so excellent verbal and written communication skills are essential. The role also requires the ability to be able to manage difficult and challenging conversations. To support victims and witness who have been granted to give evidence from a police live link, you will also be expected to facilitate this and provide face to face support.
The role requires you to work as part of a team but to work closely with police officers regarding victim and witness requirements (sometimes attending court yourself to do so) and to liaise with our partner agencies within the Criminal Justice System.
Working pattern: Contracted to 37 hour week, working Monday to Friday 9am-5pm, however flexibility may be expected in order to meet operational demand.
The potential interview dates are 4th & 5th September.
The closing date for this role is 20th August 23:55pm
To enquire further about the role, please contact Keri Naylor (Keri.Naylor@gloucestershire.police.uk)
Notice for internal candidates: this role is advertised as a fixed-term contract. In the event that you successfully interview for this role, you will accept the role on either a secondment or fixed-term contract basis.
You will only be offered a secondment subject to your current Line Manager’s approval - please note that there is no guarantee that management will agree to the secondment and there is no obligation for them to do so. It is advisable to liaise with management to see if a secondment would be supported before submitting an application.
In the event that you are offered the role as a fixed-term contract, you should be aware that you have no right to return to your previous role and will leave the force when your contract ends. In the event that you have accrued two years’ continuous service when your contract ends, you may be eligible to be added to the redeployment register, however it is not guaranteed that we will be able to offer you a suitable alternative. When accepting the role on a fixed-term basis, you take the personal risk that your employment with the force may end at the end of the contract. More information regarding the redeployment register can be found here.
Please refer to the Role Profile document when completing the Statement in support of your application section of the form. In this section, you are required to provide evidence with specific examples for each of the Essential criteria included under the Experience and Qualifications section of the Role Profile. For each of the criteria, please write a paragraph detailing how your experience, qualifications, skills and abilities meet the minimum criteria for the role. Applicants who do not provide this required evidence will unfortunately not be invited to interview. If you require help and support with your application, you can register your interest with Better Together - Gloucestershire Constabulary (tal.net)
Candidates applying for Gloucestershire Constabulary should be aware that the use of online 'Artificial Intelligence' (AI) systems such as ChatGPT to generate application answers is NOT permitted, any candidate found to have submitted an application form using online 'AI' software to generate answers will be removed from the recruitment process with immediate effect. This may result in future applications with the Constabulary also being rejected, based on integrity.
Need help with your application?
If you need any support while completing your application, whether it’s understanding the questions, gathering the right information, or just having someone to talk it through with, then our Better Together Team is here to help. We’d be happy to support you at any stage of the process.
For support with your application, please contact Better Together at BetterTogetherTeam@Gloucestershire.police.uk
At Gloucestershire Constabulary we recognise the benefits of increasing diversity across our force and the value of building a representative workforce. That is why it is important that people from ethnically diverse backgrounds and under-represented groups, including those with a disability, apply and help us deliver excellence in policing throughout Gloucestershire. We are a proud Disability Confident Employer and are committed to providing equal opportunities. You may wish to register with our Talent Bank- the link can be found here: https://gloucestershireconstabulary.tal.net/vx/appcentre-External/brand-3/candidate/so/pm/8/pl/12/opp/457-Register-your-interest-with-Better-Together/en-GB