Administration Assistant

An opportunity has arisen within the Learning Support Unit, Learning & Development, South Wales Police for an enthusiastic and focussed individual with well-developed organisational skills. The successful candidate will work within a team co-ordinating and recording attendance on training events along with providing a Helpdesk first contact resolution service to our customers.

About the Team/Department you will be joining:

The Learning Support Team are based in Bridgend, but there may be the requirement on occasions for the successful applicant to work at other locations throughout the force.
The Learning Support Unit Team currently work between 9am-5pm (Mon-Thur), with a 4.30 finish on a Friday. However, the role offers some flexibility with respect to working patterns and Hybrid working.
The position is for 37 hours (five days) per week. We currently have 1 x 37 hour permanent vacancy and 1 x 27 hour temporary vacancy for a 3 month period. We are expecting additional permanent positions to become available in the coming months.

About the role and your key responsibilities:

Provide administrative support to Training Units, updating and interrogating the Force Learning Management System, and staffing the Learning Development Helpdesk which involves solving and responding to emails and telephone enquiries.
Dealing with mail
Requisitioning & Invoicing

What skills and experience do we need you to bring to the role:

Must have a good standard of education to at least GCSE A-C Level, including Maths and English, or be able to demonstrate equivalent skills and abilities.
Must be computer literate and proficient in Microsoft Office 365 applications.
Must display good organisational skills and be able to work on own initiative and within a team.

The successful Candidate must be willing to undergo vetting to RV Vetting.

Please note, if you are subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis

If you would like any more information about the role, please contact Karen Turner, Learning Support Unit Manager at karen.turner@south-wales.police.uk

This role closes 3 weeks from date of advert - apply today and join Learning Support Unit at Team Learning and Development.