Staff - Customer Service Caseworker


Posted on 12th Feb 2026

Staff - Customer Service Caseworker

An exciting opportunity has become available within the Customer Service Team, based within the Office of the Police, Fire and Crime Commissioner. The role is primarily centred around managing contact received from the public, whether that be responding to low level enquiries to assessing and service recovering complaints relating to both Northamptonshire Police and the Northamptonshire Fire and Rescue Service.

The role is a fixed term contract on a part time basis for a period of two years. We welcome applications, both internal and external, with secondment opportunities for both Police and Fire staff. 


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