Digital Communications Officer
Post Title: Digital Communications Officer
Contract type: Permanent
Rank/grade: D
Salary: Starting Salary £37,190 + £6,920 London Weighting
Directorate/department: Corporate Communications
Vetting level required: MV/SC
Location: Guildhall Yard East
This role is open to all Police Staff / external candidates who meet the essential criteria of the person spec, regardless of current grade.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.
Who are we?
As City of London Police, we protect the people, businesses and infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. London City is the smallest borough in London, so does that make our job any less challenging? Absolutely not – because there’s so much going on.
City of London Police play a vital role in keeping the City of London diverse community safe. As a Police Staff Member you will be helping to making the city safer and deliver a valued service for those that live, work and visit the City.
The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.
The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those who are disabled, have long-term health conditions, and/or are neurodivergent, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals.
About the team
The City of London Police operates in the ‘Square Mile’, going the extra mile to keep those who live, work or visit the City safe and feeling safe , whilst putting victims at the heart of everything we do.
Additionally, the City of London Police is the national lead force for fraud, economic and cyber crime, working to further improve the national policing response to fraud, economic and cyber crime. City of London Police plays a unique role in supporting victims and pursuing those who commit the most prevalent crime in the UK, causing misery to victims and economic harm to the economy.
An opportunity to join the Communications Team has arisen, working across the digital portfolio, supporting all the aspects of the City of London Police’s work.
About the role
The Digital Communications Officer takes on a key role in assisting the Corporate Communications department with digital communication, including day-to-day administration of the force external website and intranet site, creating and editing content, and assisting the Digital Communications Manager with on-going external and internal projects, including development work.
A primary part of the role will also require the Digital Communications Officer to manage a number of social media channels used by the force; including training users, editing photos/graphics and videos to post on the various social media channels. The role requires the Digital Communications Officer to ensure that all sites and social media channels are a source of timely, accurate and relevant information for users.
Responsibilities
In this role, you will:
- Help maintain web related communications channels: social platforms, external website and force intranet
- Create and edit content to ensure it is fit for purpose, as necessary.
- Assist other members of the communications team with digital and social media elements of campaigns and other communications activity.
- Analyse web, intranet and social visitor statistics to identify visitor trends and produce reports into their effectiveness
- Assist in ensuring joined up approach to digital media use as the force expands its use of social media.
Requirements
For this role, we need you to have:
- Excellent written English and experience writing for online audiences
- Experience of proactive use of social media to engage with communities
- Proficient with Adobe creative software
- CMS, web and social monitoring and analytics knowledge
- Ability to produce creative and innovative content to highlight the force’s proactive approach to policing the City of London and leading nationally on cyber crime and fraud
This vacancy is open only to those who have the right to work in the UK.
If you would like to discuss the role please contact: Daniel.Stone@cityoflondon.police.uk
Selection Process
As part of the initial application process, you will be asked to evidence how your experience, skills, and knowledge demonstrate your ability to meet the person specification of the role.
The application and interview will be tested under Level 2 of the College of Policing Competency and Values Framework.
Applicants who fail to address the skills/knowledge/experience of the job description will not be considered.
The closing date for applications is 20th February 2026
Following shortlisting, successful candidates will be invited to attend a competency-based interview, to be held Week commencing 9th March 2026.
We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way, would like us to do anything differently to help you apply for our roles, or have any other questions, please get in touch with HR via hrservices@cityoflondon.police.uk
Benefits:
A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it’s vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.
The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office based shift patterns. Feel free to speak to us about any flexible working requirements.
The Force has a number of Staff Support Networks that can offer you support and advice. Applicants are very welcome to contact the networks directly if they need any support or ask any question before they apply. For further information on the networks and their contact details please visit:
- LGPS Pension Scheme -Local Government Pension Scheme explained - Which?
- Access to Blue Light Card scheme -Welcome to Blue Light Card
- Discounts within the Square Mile specifically for City of London Police employees
- Free access to our Force Gym (with dedicated time for female colleagues throughout the week), Personal Training Instructors with a range of specialisms, and a large variety of fitness and wellbeing programmes
- 29 days’ annual leave + bank holidays, increasing up to 34 days with continuous service
- Season Ticket Loans