Major Incident Room (MIR) - Casework Officer - 01
Job Title: Major Incident Room (MIR) - Casework Officer - 01
Salary: The starting salary is £38,926, which includes allowances totalling £2,928.
The salary is broken down as £35,998 basic salary, which will increase annually until you reach the top of the scale £38,523. Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.
Location: Stratford
This is an exciting opportunity to join the Complex Investigation Team within Specialist Crime of the Metropolitan Police.
We are looking for casework officers to manage and record evidential and non-evidential material in major investigations using the HOLMES (Home Office Large Major Enquiry System) platform, ensuring accuracy and compliance with disclosure requirements. The role supports Complex Investigation Team detectives in progressing cases through the criminal justice process, including trial preparation and court proceedings.
Working for the Met doesn’t have to mean patrolling the streets. Just as important as our uniformed officers is our 14,000-strong team of professional and support staff working behind the scenes. It’s these skilled people who provide the organisational capability to police London.
Duties and Responsibilities:
- Receive, read and assess documentation entering the investigation.
- Identify and prioritise lines of enquiry
- Prioritise and raise actions to task investigators
- Quality assure documentation entering the investigation, raise actions to rectify.
- Ensure documents are stored and marked according to GSC guidance.
- Attend SIO briefings / brief SIO on investigations.
- Prioritise workloads ensuring actions are raised and returned in given timescales.
- Assess and mark documents for registration highlighting content to be indexed by HOLMES indexers.
- Record summary of documents.
- Work with case officer to build comprehensive case files.
Who we're looking for:
- Knowledge of police disclosure obligations and legal processes (e.g. Criminal Procedure and Investigations Act, Police and Criminal Evidence Act, Children’s Act, Human Rights Act).
- Knowledge of multi-agency safeguarding responsibilities and information-sharing requirements.
- Proficient in using HOLMES (versions 17 - 19) for indexing, registering, and managing investigation material. Must have experience as a Holmes reader/receiver.
- Able to interpret, summarise, and present complex information clearly to support investigative decision-making.
- Skilled in handling sensitive and distressing material with professionalism and resilience.
- Strong organisational and time management skills to meet deadlines in high-pressure environments.
- Confident in engaging with victims, witnesses, and professional stakeholders via phone, email, and face-to-face communication.
- Competent user of Microsoft Office applications (Word, Excel, Outlook) and police systems such as CONNECT and IIP (Integrated Information Platform).
- Strong attention to detail with the ability to identify errors and omissions in investigative submissions.
- Strong written and verbal English skills, able to provide clear and precise direction.
- Confidence to challenge experienced detectives where evidence does not meet the standard required in serious and complex investigations.
- Experience working in a Major Incident Room or similar investigation support environment.
- Experience gathering, analysing, and evaluating intelligence and information from multiple sources.
- Experience of working on serious and complex investigations
- Experience identifying reasonable lines of enquiry to support Complex Investigation Team cases.
- Experience preparing case files and liaising with the CPS and courts.
- Experience working collaboratively with multi-agency partners and legal representatives in complex cases.
- Completion of at least one HOLMES training course: Indexer, Reader, or Receiver.
- Willingness to complete further HOLMES and other relevant system training as required.
Benefits:
You may also be required to work overtime, which will attract additional pay – this will be discussed at interview stage.
You’ll also enjoy the kind of great benefits that you’d expect from one of London's largest employers.
These include:
- Annual leave entitlement of 28 days plus bank holidays, rising to 33 days after 5 years of service
- Civil service pension arrangements
- Interest free season ticket loans
- Membership of Met sports and social clubs
- Flexible working conditions and many more.
London is one of the most exciting and diverse cities in the world – and policing it is no easy task. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. Do you have what it takes to be one of them? Find out if a career with the Met is what you’re looking for and what kind of challenges; experience and rewards you could have in store.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
How to apply
To begin your career at the Met, please click the "apply button “. The application process requires a Personal Statement, and an online application form. Your Personal Statement should detail how you meet all the Essential and Desirable Criteria. With an additional element detailing a successful complex investigation that you were involved in.
Completed applications must be submitted by 23:55 on 11th February 2026.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager.
Following application review, successful candidates will be invited to interview.