Duties Administrator
Post Title: Duties Administrator
Contract type: Permanent
Rank/grade: C
Salary: Starting Salary £31,160 + £6,920 London Weighting totalling £38,080 per annum
Directorate/department: Local Policing
Vetting level required: RV/CTC (find out more here https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels)
Location: New Street – Hybrid
This role is open to all Police Staff / external candidates who meet the essential criteria of the person spec, regardless of current grade.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.
Who are we?
As City of London Police, we protect the people, businesses and infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. London City is the smallest borough in London, so does that make our job any less challenging? Absolutely not – because there’s so much going on.
City of London Police play a vital role in keeping the City of London diverse community safe. As a Staff Member you will be helping to making the city safer and deliver a valued service for those that live, work and visit the City.
The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.
The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those who are disabled, have long-term health conditions, and/or are neurodivergent, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals.
About the team
The City of London Police Duty Planning team is made up of police officers and police staff. Working alongside the Ops Planning Team, we are responsible for ensuring officer and staff duties and training are accurately recorded on the Force’s Duty Management and training databases, and for resourcing events and frontline roles with appropriately skilled officers.
Our work is varied, encompassing shift pattern creation, system testing, the organisation and allocation of mandatory training and the resourcing of planned and ad hoc events, ensuring critical roles are covered, and that all duties and leave is recorded.It requires the use of a range of databases and systems, including Duties Desktop, DMS, Discoverer, Chronicle and Everbridge, as well as the ability to apply Police Regulations, the Corporation Employee Handbook, the Working Time Directive and Health and Safety legislation, to make the most effective use of resources, while also maintaining a duty of care to officers and staff.
About the role
Reporting to the Duties Manager, the Duties Administrator’s primary function is to allocate duties and training and ensure officers and staff are made aware of their duty requirements.It is an interesting and responsible role, ideally suited to someone who is committed and self-motivated, with good judgement and excellent attention to detail.You will be working with colleagues to ensure minimum numbers are maintained and critical roles covered, and that both planned and short/no notice events are resourced, so must be able to manage and prioritise your workload, work to deadlines, problem-solve and keep on top of changes.You will use and could become involved with testing a range of systems and databases, in addition to Microsoft Outlook, Word, Excel and PowerPoint.You will interact with officers and staff of all ranks and grades, and be required to follow, apply and explain policies, procedures and legislation, so will either have existing knowledge or be willing and able to learn these.
Responsibilities
In this role, you will be:
- Allocating duties and mandatory training to officers and staff, sometimes to tight deadlines, ensuring that resources are used effectively, financial and operational implications are considered, and minimum numbers are maintained.
- Managing and maintaining manual and computer records pertaining to the leave, duties and skills of all officers and staff.
- Implementing moves, transfers and attachments and shift pattern changes for officers and staff.
- Receiving enquiries from officers and staff of all ranks and grades, in person, over Teams/phone calls, and email, and providing appropriate advice and customer service.
- Organising, attending and participating in meetings.
- Prepared to attend work at short notice, or to remain at work when necessary.
Requirements
For this role, we need you to have:
- Previous experience of working within an administrative environment.
- Excellent oral and written communication skills, including the ability to negotiate.
- Ability to work as part of a team.
- High levels of commitment, self-motivation and good judgement skills.
- Proven ability to work methodically, pro-actively and to prioritise workload with the minimum supervision.
- Good standard of IT skills including Excel, Word and Outlook.
- Experience with Duty Management and HR Systems, or the ability to quickly learn these.
- Working knowledge of Police Regulations, Health and Safety legislation, and the Working Time Directive, or the ability to quickly learn these.
This vacancy is open only to those who have the right to work in the UK.
If you would like to discuss the role please contact: Chloe Gambell, Duties Manager – 0207 601 2568 / Darren Brockwell, Acting Duties Sergeant – 0207 601 2565.
Selection Process
As part of the initial application process, you will be asked to evidence how your experience, skills, and knowledge demonstrate your ability to meet the person specification of the role.
The application and interview will be tested under Level 1 of the College of Policing Competency and Values Framework.
Applicants who fail to address the skills/knowledge/experience of the job description will not be considered.
The closing date for applications is Friday 6th February 2026 at 17:00
Following shortlisting, successful candidates will be invited to attend a competency-based interview, to be held Week commencing to be confirmed.
We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way, would like us to do anything differently to help you apply for our roles, or have any other questions, please get in touch with HR via HRservices@cityoflondon.police.uk
Benefits:
A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it’s vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.
The way we work is changing. With a few exceptions most roles :will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office based shift patterns. Feel free to speak to us about any flexible working requirements.
The Force has a number of Staff Support Networks that can offer you support and advice. Applicants are very welcome to contact the networks directly if they need any support or ask any question before they apply. For further information on the networks and their contact details please visit:
- LGPS Pension Scheme -Local Government Pension Scheme explained - Which?
- Access to Blue Light Card scheme -Welcome to Blue Light Card
- Discounts within the Square Mile specifically for City of London Police employees
- Free access to our Force Gym (with dedicated time for female colleagues throughout the week), Personal Training Instructors with a range of specialisms, and a large variety of fitness and wellbeing programmes
- 25 days’ annual leave + bank holidays, increasing up to 34 days with continuous service
- Season Ticket Loans