In this role, you will be the first point of contact for the Learning & Development team, providing high‑quality business support and ensuring the smooth delivery of L&D services. You will work closely with colleagues across People Development, wider Force teams, external partners, and training providers. Everything you do will reflect our Force Values — being Courageous, Open, Fair, and Inclusive — and uphold the principles of the Code of Ethics.

2. What You’ll Be Doing

• Coordinating, scheduling, and administering training courses
• Maintaining accurate records by entering and updating data on policing systems
• Processing information in line with GDPR requirements
• Raising purchase orders and supporting budget reconciliation
• Providing administrative support for courses, exams, and use of the training estate
• Preparing performance and management information reports
• Working collaboratively with stakeholders to ensure timely, accurate information
• Supporting the planning and delivery of courses
• Identifying opportunities for improving L&D processes
• Offering flexible support across the L&D Department when required

3. Why This Role Matters

Your contribution will ensure that staff, officers, and partner organisations receive an exceptional learning experience. By providing reliable, efficient business support, you will play a key part in enabling high-quality training that directly impacts development across the organisation.

4. What We’re Looking For

We’re looking for someone organised, detail‑focused, and confident working with a range of stakeholders. You’ll bring strong administrative skills, a customer‑focused approach, and the ability to manage multiple tasks while maintaining high standards of accuracy and professionalism.