Front Counter Station Assistant (Prestatyn)
Front Counter Station Assistant
OVERALL PURPOSE OF JOB:
To maintain an effective Reception Service and Enquiry Counter at relevant Police Station(s). To deal with general enquiries from the public, made personally by telephone or Email. To maintain secure control of entry to and exit from the building.
MINIMUM CRITERIA FOR THE ROLE:
The role requires applicants who can demonstrate (with evidence) skills in the following areas:
- NVQ level 3 or equivalent qualification in Business Administration/Customer Care and/or an equivalent amount of proven experience of dealing with members or the public/other agencies that incorporates communication via the telephone and face to face.
- The use of information technology to an intermediate level that includes inputting/typing skills and working knowledge of Microsoft Office applications.
- Clerical/administrative experience to include the recording and cross-referencing of information and thereafter following Force Procedures.
- The applicant must hold a Current Driving Licence and must be able to travel force wide as this post is peripatetic
Please familiarise yourself with the Post Profile and the Recruitment Guide before you apply as this has information to help you with your application.