- S25-374 Client Support Officer West ((LC5-6)
Lancashire Constabulary is looking for ICT Client Support Officer to join our team in Blackpool.
To deliver high quality provision of technical customer support and service through repair and maintenance of ICT equipment, ensuring service delivery is aligned to operational and customer needs
Key Responsibilities:
This is not a comprehensive list of all the tasks which may be required of the post holder. It is illustrative of the general nature and level of responsibility of the work to be undertaken.
To provide 2nd line ICT support to the organisation
To be responsible for the maintenance, fault diagnosis, repairs and upgrades of ICT equipment and services across the
To provide technical advice and support to customers, stakeholders, and ICT staff in order to maximise system performance and to facilitate the implementation of changes and new products / applications.
To adhere to systems of internal control operating within Client Support, ensuring compliance with Constabulary policies and ICT National
To contribute to the design, installation, and support of ICT systems, including the specification of equipment requirements.
Vetting and Medical:
Please be aware, as a condition of your appointment you must undergo and pass Recruitment Vetting (RV). Please be aware there is a minimum 3 year UK residency requirement for Recruitment vetting and you must be 18 years old at the point of applying. Successful applicants will also be subject to a medical assessment.
Benefits:
- 25 - 31 days annual leave (role dependant) plus 8 bank holidays pro rata
- Local Government Pension Scheme with contributions from 5.5% to 12.5% depending on your salary
- Sick pay provisions
- Generous maternity / paternity and adoption leave entitlements
- Option to become a member of the onsite unions
- Discounts from various retailers via the Blue Light Scheme
- Access to on-site-gyms – HQ
- Cycle to work scheme
- Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters
- Hybrid / Agile working (role dependant)
Closing date: Friday 19th December 2025 at 10 am
Please note if you are put on a reserve list or offered the role on a temporary basis, you will need to get support from your line manager.
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Before you complete the online application, we would advise you to read the attached Information and Guidance documents.