Digital Communications and Marketing Officer
Digital Communications & Marketing Officer
OPCC
Mather Avenue, Liverpool
Fixed term Contract - 2 years
36.5 hours
Grade E - £33,603 - £39,276
The Police Commissioner has a small dedicated team of staff who help her hold Merseyside Police to account and deliver against the priorities of the Police and Crime Plan.
The office is made up of a number of teams who work on commissioning, policy and research, community engagement, finance and business support. Find out more about the structure of our team.
Roles in this office are busy and varied. Our team is highly committed, professional and enthusiastic and our mission is:
To make a real and positive difference to Merseyside.
By joining the Office of the Police and Crime Commissioner (OPCC), you will help Emily realise her vision and strategies on policing, criminal justice and community safety for Merseyside.
We are committed to the principles of diversity and inclusion. We welcome applications from everyone and we also offer flexible working.
We are accredited as a Living Wage employer and members of the Liverpool City Region Fair Employment Charter.
Job Purpose
Are you a creative digital storyteller with a passion for building trust and engagement?
The Office of the Police and Crime Commissioner (OPCC) for Merseyside is seeking a talented Digital Communications & Marketing Officer to develop and deliver high-quality campaigns that strengthen our brand and connect with communities across Merseyside.
About the Role
You will lead on creating and managing innovative digital content and marketing strategies that raise awareness of the PCC’s work and build confidence in policing. From social media and websites to video production and targeted campaigns, you’ll use your expertise to deliver impactful communications that make a difference.
Key Responsibilities
- Develop and deliver creative digital campaigns and marketing activities.
- Manage and maintain website content, ensuring SEO best practices.
- Build and grow a positive social media presence, monitoring engagement and interactions.
- Design, film, and edit engaging video and photography content.
- Create compelling copy for digital platforms and campaigns.
- Analyse performance using web and social media analytics to inform strategy.
- Ensure compliance with relevant legislation including GDPR, copyright, and media law.
About You
- Degree-level qualification or equivalent experience in digital communications or marketing.
- Minimum 12 months’ experience in an agency or in-house professional environment.
- Skilled in CMS platforms (e.g., Umbraco, WordPress) and Adobe Creative Suite (Illustrator, Photoshop, InDesign, Premiere).
- Strong understanding of social media trends, SEO, and digital marketing best practices.
- Excellent written and verbal communication skills with the ability to engage diverse audiences.
- Highly organised, able to manage multiple projects and deadlines independently.
- Full UK driving licence required.
- Politically restricted post.
Why Join Us?
This is an exciting opportunity to use your creativity and digital expertise to make a real impact in local communities. You’ll work in a dynamic environment, collaborating with Merseyside Police and key partners to deliver meaningful communications that matter.
To be eligible to apply for this role , you must be able to demonstrate (with evidence) minimum skills criteria/qualification. Where a qualification is required you must hold this at the time of submitting your application (unless stipulated in the JDQ as working towards). We cannot accept ‘expected grades’ as you will need to supply copies of your certificates as part of your application.
Please provide a copy of your CV and cover letter outlining your experience.
Please click here for the full Job Description
Benefits
- 25 days annual leave plus 8 bank holidays pro rata increasing to 30 days plus 8 bank holidays after 5 years full service.
- Local Government Pension Scheme with contributions from 5.5% to 11.5% depending on your salary.
- Access to on-site gyms – HQ and OCC
- Option to become a member of the onsite unions.
- Discounts from various retailers via the Blue Light Scheme
- Cycle to work scheme.
- Taskers Salary sacrifice car scheme
- Hybrid/Agile working (role dependant)
- Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters.
- Generous maternity/paternity and adoption leave entitlements.
- Sick pay provisions
Our commitment to Diversity, Equality and Inclusion
Building a workforce that represents our communities is important to us. We aim to attract & keep people with the best skills & highest potential. We want to attract a diverse range of individuals into our force who might not have considered a career with us before.
To help us achieve a workforce that represents our communities, we have a dedicated team working to encourage people from diverse communities to build their career with us. They provide support & guidance throughout the application process to candidates from under-represented groups.
To find out more about the support on offer from our dedicated Outreach team please click here or contact us at Outreach@merseyside.police.uk
Merseyside Police are proud to use Positive Action to redress the balance of under representation and we are actively encouraging candidates from under-represented groups to express their interest. The Diversity Equality and Inclusion team will offer advice, guidance and support throughout the process to candidates from under-represented groups. Inclusion@merseyside.police.uk
A note on using Artificial Intelligence
- AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:
- AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
- Spell-checking and condensing word counts are great ways to use AI effectively.
- Do not copy and paste AI-generated answers. This will not help you stand out in a positive way; remember we want to hear about your skills and experience.
- Providing false or insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your
employment.