Business Support Officer

Business Support Officer
OPCC
Mather Avenue, Liverpool
Fixed Term Contract - 2 years
36.5 hours
Grade D - £30,333 - £32,613

 

Please note: This position is offered on a two-year fixed-term contract. While the Government has announced its intention to abolish the Police and Crime Commissioner (PCC) model in the future, the Office of the PCC will continue to operate in full during this period. We remain responsible for delivering our statutory functions, supporting policing, and maintaining continuity of service to the public.

A programme of national work is now underway to develop a revised model of policing and crime accountability. Throughout this transition, the Office will maintain a business-as-usual approach, ensuring stability for staff, partners, and stakeholders. Successful applicants will be joining a professional and dedicated team and can expect clear communication, organisational support, and a consistent working environment while future arrangements are developed.

The Police Commissioner has a small dedicated team of staff who help her hold Merseyside Police to account and deliver against the priorities of the Police and Crime Plan.

The office is made up of a number of teams who work on commissioning, policy and research, community engagement, finance and business support. Find out more about the structure of our team.

Roles in this office are busy and varied. Our team is highly committed, professional and enthusiastic and our mission is:To make a real and positive difference to Merseyside.

By joining the Office of the Police and Crime Commissioner (OPCC), you will help Emily realise her vision and strategies on policing, criminal justice and community safety for Merseyside.

We are committed to the principles of diversity and inclusion. We welcome applications from everyone and we also offer flexible working.

We are accredited as a Living Wage employer and members of the Liverpool City Region Fair Employment Charter.  

JOB PURPOSE: 

To provide an efficient and effective business support service to the Office of the Police and Crime Commissioner, including delivering specific projects and workstreams as directed by the OPCC Chief Executive, Chief Finance Officer and Head of Business Services & Assurance. To provide a high quality, confidential and efficient administrative support service to all sections of the organisation. To provide monitoring and analysis of key streams of work to ensure compliance with organisational objectives and relevant regulations and statutory requirement.

KNOWLEDGE AND EXPERIENCE 

The post holder must have experience of servicing corporate meetings and must be able to produce accurate and concise minutes to meet deadlines. This often involves having an understanding of the strategic and political issues relevant to particular meetings. 

Candidate should possess excellent secretarial skills including extensive diary management, shorthand/speedwriting, audio typing and word processing together with experience in a secretarial role. 

Post holder should be comfortable working with a Senior Management Team in order to provide an effective service. 

Post holder should have excellent organisational skills and time management, working to deadlines and prioritising work in a pressurised environment in order to provide an effective service. This may include providing a degree of cover within the other areas of the OPCC to ensure that standards of service are maintained. 

A high degree of communication skills both verbal and written is required and an ability to understand issues of sensitivity and confidentiality when dealing with internal and external customers. 

The post holder requires good interpersonal and negotiation skills in order to ensure that work is appropriately allocated and monitored to ensure deadlines are met.

 Highly proficient in the use of various IT packages, including all Microsoft office packages, to produce high quality documents Ability to research and assimilate information and data, in order to provide written or oral briefings in a condensed format. 

Must be confident, forward thinking and self-motivated and able to work with the minimum of supervision using own initiative to plan and organise own workload to meet OPCC objectives. 

A comprehensive understanding of the organisational structure, main department, and key individuals, internal and external, to enable the post holder to provide and receive informal assistance information and feedback.

 

 

To be eligible to apply for this role , you must be able to demonstrate (with evidence) minimum skills criteria/qualification. Where a qualification is required you must hold this at the time of submitting your application (unless stipulated in the JDQ as working towards).  We cannot accept ‘expected grades’ as you will need to supply copies of your certificates as part of your application. 

Please provide a copy of your CV and cover letter outlining your experience.

Please click here for the full Job description

Benefits

• 25 days annual leave plus 8 bank holidays pro rata increasing to 30 days plus 8 bank holidays after 5 years full service.
• Local Government Pension Scheme with contributions from 5.5% to 11.5% depending on your salary. 
• Access to on-site gyms – HQ and OCC
• Option to become a member of the onsite unions.
• Discounts from various retailers via the Blue Light Scheme
• Cycle to work scheme.
• Taskers Salary sacrifice car scheme
• Hybrid/Agile working (role dependant)
• Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters.
• Generous maternity/paternity and adoption leave entitlements. 
• Sick pay provisions   

Our commitment to Diversity, Equality and Inclusion:

Merseyside Police are proud to use Positive Action to redress the balance of under representation and we are actively encouraging candidates from under-represented groups to express their interest. The Diversity Equality and Inclusion team will offer advice, guidance and support throughout the process to candidates from under-represented groups. Inclusion@merseyside.police.uk

A note on using Artificial Intelligence

- AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

- AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.

- Spell-checking and condensing word counts are great ways to use AI effectively.

- Do not copy and paste AI-generated answers. This will not help you stand out in a positive way; remember we want to hear about your skills and experience.

- Providing false or insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your

employment.

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