2nd Line Support Operator (Grade F) IT and Digital Directorate

Greater Manchester Police (GMP) have vacancies for exceptional 2nd Line Support Operators to resolve more complex IT issues that surpass first line capabilities within our IT support team.

Reporting to the 2nd Line Team Leader this exciting and varied role will put you at the forefront of delivering innovative technology within Greater Manchester Police, an organisation that is developing its IT capacity and is a dynamic, fun place to work. This role will be based at Stretford Police Station Talbot Road M32 0UX.

You will be working for a team led by an award-winning CIO 100 Director of IT and Digital. This role will also enable you to be at the heart of keeping Greater Manchester safe.

To apply please submit one document (maximum 4 pages) that contains your CV and a covering letter that outlines how your skills meet the essential criteria set out in the job description.

GMP have generous pension scheme with 18% employer contributions and an annual leave entitlement of 24 days, plus bank holidays, rising to 29 days after 5 years, and 32 after 10 years of service. This is alongside a range of other benefits including:

Annual pay rise
Maternity/paternity leave
Car Lease Scheme
Cycle Scheme
Blue Light Card
Staff Associations
Employee Assistance Programme
Access to various Wellbeing Support
CopperPot Credit Union
Police Mutual
GMP Sports and Social.

Police pay and benefits | Greater Manchester Police (gmp.police.uk)

The job description for this role is currently under consultation and therefore may be subject to change. Should you be successful in your application you will be informed of any changes.

Please note interviews will be held on the 17th & 19th December 2025.