Service Desk Operator (Grade E) IT and Digital Directorate Branch

Greater Manchester Police (GMP) have a vacancy for an exceptional Service Desk Operator. Reporting to the Service Desk Team Leader this role will see you manage calls from internal staff and provide first line technical support investigations.

This exciting and varied role will put you at the forefront of delivering innovative technology within Greater Manchester Police, an organisation that is developing its IT capacity and is a dynamic, fun place to work. This role will also enable you to be at the heart of keeping Greater Manchester safe and is a hybrid role which will see you in the office 1-2 days a week.

To apply please submit one document (maximum 4 pages) that contains your CV and a covering letter that outlines how your skills meet the essential criteria set out in the job description.

GMP have generous pension scheme with 18% employer contributions and an annual leave entitlement of 24 days, plus bank holidays, rising to 29 days after 5 years, and 32 after 10 years of service. This is alongside a range of other benefits including:

• Annual pay rise
• Maternity/Paternity Leave
• Car Lease Scheme
• Cycle Scheme
• Blue Light Card
• Staff Associations
• Employee Assistance Programme
• Access to various Wellbeing Support
• CopperPot Credit Union
• Police Mutual
• GMP Sports and Social
https://www.gmp.police.uk/police-forces/greater-manchester-police/areas/greater-manchester-force-content/careers/careers/police-staff/itdigital/benefits/

This is a Designated Post as defined within the College of Policing Vetting Authorised Professional Practice and attracts a higher level of vetting, at a minimum of Management Vetting (MV) or Non Police Personnel Vetting Level 3.