Crime Recording and Resolution Officer - FCCO - Grade D
PLEASE READ THE ADVERT CAREFULLY BEFORE SUBMITTING CV. FAILURE TO PROVIDE CORRECT INFORMATION WILL RESULT IN THE APPLICATION BEING UNSUCCESSFUL
Policing is not simply a job for police officers. It actually requires a large multi-disciplined team, working together and making best use of the skills and resources available.
As a part of the Crime Recording & Resolution Unit in the Force Contact Crime and Operations Branch the aim of this role is to provide a 24-hour service to members of the public, operational officers and partners dealing with incident and crime reports.
You will need to seek all opportunities to appropriately, ethically and professionally assist the informant as near as possible to the first point of contact and provide them with a clear understanding of how their contact will be progressed.
You will also apply a victim-orientated approach to crime recording and problem solving, focusing on protecting members of the public and keeping them safe.
Rewards
We are looking for flexible people who can work shifts. This will be rewarded with market beating enhancements to pay and generous annual leave entitlement.
In addition to making a difference to the people of Greater Manchester, you will receive extensive training giving you the knowledge you will need to effectively manage contact.
How do I apply?
Our aim is to recruit talented people with a diverse range of skills and experiences and welcome applications from all sections of the community.
As part of your application for this role, you are required to submit a CV with a supporting statement attached in one document. Please upload your CV and supporting statement within the CV upload section of the application form.
The supporting statement that you provide, must demonstrate how you meet the criteria outlined in the job description. For elements required at the application form (AF) stage, these should be evidenced in your supporting statement.
We are looking to fill 24/7 posts for seven days a week, that include weekends and night shifts. Please see the attached shift pattern for further details.
These posts are based at Claytonbrook Operational Communications Room, 2 Claytonbrook Road, Openshaw M11 1PP.
These posts attract 20% shift allowance and 15.07% weekend enhancement. The basic salary is ££27,304 p/a, along with added allowances, however, please note that shift allowances and weekend enhancements are not payable during the initial training period.
Please note, if appointed, the initial training course will be five weeks, Monday to Friday (0800-1600hrs), followed by a four weeks mentoring on a 24/7 shift basis. No leave will be granted/accepted during the training/ mentoring period.
To apply for this role you must have a good record of attendance, at least during the last two years.
Please note all assessments for successful shortlisted candidates will take place on Monday 9th February 2026 at Sedgley Park Training Centre, Sedgley Park Road, Prestwich, Manchester, M25 0JT.
Assessment Registration: 17:00pm
Assessment: 18:00pm - 21:00pm
YOU MUST BE ABLE TO ATTEND
We are committed to ensuring that the diverse make up of our workforce is reflective of the communities we serve. We encourage and welcome applications from all backgrounds and all of our communities, particularly from black, Asian and minority ethnic groups (BAME) who are currently under-represented. All applications are judged on merit.
The successful candidate has the opportunity to join GMP’s Sports and Social Club. For a nominal monthly sum, a wide range of activities are available such as indoor football, tennis, squash and badminton as well as an extensive gymnasium. There is also bar and restaurant facilities with function rooms that can be hired for private events.
Discounts are also available for cinema and theatre tickets.
Other benefits include Blue Light discounts from many high street retailers and a Credit Union which offers financial products exclusively to the Police Family.
A local Government Pension Scheme.
Shift work and work life balance.
Wellness programmes.
Cycle to work scheme.
Car lease scheme.