C&C System Configuration Specialist
Are you ready to play a pivotal role in shaping the future of policing technology in Lincolnshire? We are seeking a highly motivated and technically skilled individual to join our ICT department as a Command and Control (C&C) System Configuration Specialist.
This is a unique opportunity to contribute to the operational effectiveness of Lincolnshire Police by supporting and configuring mission-critical systems that underpin emergency response and frontline policing.
About the Role
As a C&C System Configuration Specialist, you will:
- Provide expert support and advice on the configuration and administration of the C&C suite of systems and Pronto.
- Implement and test new business designs and software releases, ensuring functionality aligns with operational needs.
- Maintain a deep technical and business understanding of core police systems and associated interfaces.
- Collaborate effectively with internal teams and external partners to ensure seamless system integration and performance.
- Uphold the highest standards of professionalism, integrity, and ethical conduct in line with the policing Code of Ethics.
Key Responsibilities
- Deliver effective system configuration and administration services, including defect resolution and user requirement analysis.
- Support system change processes and document all configuration changes appropriately.
- Assist with testing and quality assurance following system updates.
- Analyse data, produce reports, and provide recommendations to enhance system efficiency.
- Monitor system performance and security, ensuring access controls are maintained and audited.
- Prepare and deliver presentations and demonstrations to stakeholders.